eBay restriction

[tunahtu-0]

Hello

when I buy an item (plush pokemon toy) I get an error that means "

We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions.{e263711-777990x}". 

The seller said  that he/she did not set any restrictons about the item. I am from Turkey, eBay determined any customs restrictions to my country.

What should I do?

[soh.maryl]

Go back and read the listing carefully.  What does it say about shipping?

[tunahtu-0]

Thank you so much.

I look at the shipping list, and notice Turkey is no in the shipping list ? What should i do? 

[kathiec]

@tunahtu-0 

You need to message the seller and ask them to revise their shipping inclusions or add you to their exemption list.

[tunahtu-0]

i have done. The seller said that he cannot control it. I think the seller dont know whether he can do it.

[albertabrightalberta]

@tunahtu-0 

You can try sending the seller this link and ask them to add your name to the buyer exemption list. 

https://www.ebay.com/bmgt/buyerrequirements

https://www.ebay.com/bmgt/ExemptBuyers