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Unable to create Order Fulfillment in Sandbox

I was trying to create Order Fulfillment Instructions in two different ways - both are failing.

First, I tried to use the API Endpoint "fulfillment_policy" to request the creation of a shipping option. This is the response:

500
{'errors': [{'errorId': 2003, 'domain': 'ACCESS', 'category': 'APPLICATION', 'message': 'Internal error', 'longMessage': 'There was a problem with an eBay internal system or process. Contact eBay developer support for assistance'}]}

Second, I am trying to do it directly in the Sandbox: After logging in, I am getting that very rudimentary screen with the title "Welcome to Developer Sandbox". At the top right there is a dropdown menu "My eBay", under which there is the option "Selling". If I click on this, I am redirected to the "normal" (productive) eBay. This is the case with many links on this screen: I am redirected to the productive eBay site. At the top left it looks like there is another dropdown menu saying "Hi Andreas!". If I point to it with the mouse, I get the message "Please wait" and a kind of hourglass starts to rotate. I don't get a real dropdown menu.

Therefore it seems I cannot create the necessary Fulfillment Policies in Sandbox. Is there a general issue?

Thank you very much in advance!

Message 1 of 4
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3 REPLIES 3

Unable to create Order Fulfillment in Sandbox

Have you created a fulfillment policy with the account API?

API Explorer | eBay Developers Program

Message 2 of 4
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Unable to create Order Fulfillment in Sandbox

I tried. I am getting the error message mentioned above ("There was a problem with an eBay internal system or process. Contact eBay developer support for assistance").

Message 3 of 4
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Unable to create Order Fulfillment in Sandbox

Im getting "message": "System error.",
> "longMessage": "Internal application error."

cant create fulfilment on sandbox

Message 4 of 4
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