Hi everyone,
I’m currently working on integrating the Marketplace Insights API in the sandbox environment. However, I’m encountering an error when trying to call the /item_sales/search endpoint. Specifically, I receive the following response:
"errorId": 100000,
"domain": "API_MARKETPLACE_INSIGHTS",
"category": "APPLICATION",
"message": "There was a problem with an eBay internal system or process. Contact eBay developer support for assistance."
Steps I’ve Taken:
Validated Access Token:
- I ensured my token is valid and has the buy.marketplace.insights scope.
- The token was tested within its validity period (expires_in: 7200 seconds).
Tested Across Tools:
- I used both curl and the API Explorer, and the error persists in both cases.
Checked Headers:
- I included X-EBAY-C-MARKETPLACE-ID: EBAY_US in my request headers.
- Tried Another API:
I am able to successfully use the Buy Marketing (Browse) API. This suggests the problem is not a general one with my account. Request Details:
- Endpoint: /item_sales/search
- Query Parameters: q=iphone&limit=3
Questions:
- Has anyone successfully used the /item_sales/search endpoint in the sandbox environment recently?
- Could this be an issue specific to the sandbox environment, or is there something I need to address in my developer account or API configuration?
Any guidance or confirmation would be greatly appreciated. I don’t want to assume this is a sandbox problem without confirming whether others are encountering the same issue. If you’ve faced this error before, how did you resolve it?
Thank you for your help!
