04-04-2017 01:30 PM
For the past week my messages from sellers and buyers will not show up in my ebay inbox but I get an email on my gmail account,. So strange. What to do?
04-04-2017 09:19 PM
04-05-2017 01:29 AM
If the problem persists, try to add different email box - not gmal, but any other and to make it primary with the eBay ID - probably it would make system to self-update with the right functions.
04-05-2017 08:51 AM
Same problem with us. No messages ...only a few arriving. Not even evbay cases, returns, refunds, ....nothing. Frustrating.
04-05-2017 06:16 PM
Same here, persistent alerts, when trying to reply there is no message to reply to, I have to read the gmail version, I even reply there.
04-06-2017 09:00 AM
Day 6 and no resolution whatsoever. Unbelievable! some messages are getting through direct e-mail but nothing showing up at inbox folder.
04-14-2017 08:46 PM
I called ebay yesterday 4/13/2017 with the same problem "no messages" in my inbox since april 04, 2017 She walked me thru some settings. Go to my ebay, summary, then account. Click on manage communications with buyers. Scroll down to Manage questions and answers, then edit, confirm all three options say yes, then submit. This should fix the problem. Ebay sent me a "test" message and I received it in my ebay inbox messages and also my regular email. Yes, Good to go! Not so fasst! I haven't received anything since, so I'm going to call ebay back Monday.
04-15-2017 08:15 PM
I have the same problem, they told me no tech support and had no solution 😕
04-18-2017 12:33 PM
04-19-2017 12:53 AM
Same here not recieving messages in my in box but recieving telephone calls fron customers stating they have messaged me been going on about a week
04-19-2017 01:07 AM
10-28-2017 11:09 AM
11-06-2017 01:14 PM
11-06-2017 03:06 PM
Having this same problem now. I reply to my Gmail messages and hope it gets to them that way.
11-08-2017 02:57 AM
Also currently happening to me. eBay is on a real roll right now. Updated the mobile app to pure awfulness and now I'm not receiving messages, which caused a day delay in shipping. Amazing.