05-01-2019 03:34 PM
I tried to change my password so I don't have to use my Facebook account to log into ebay, but it will not let me log in with the new password. I tried both, my user ID and my email address, with the new password, but it did not work. I then logged in with Facebook and tried changing the password again, but it said that the old password I entered did not match. I tried both, the new password and my old Facebook password.
05-01-2019 03:44 PM
05-01-2019 03:49 PM
For some reason, some users seem to be having ongoing problems with the latest version of the sign in page (the one with the Facebook option).
Here is an older version of the sign in page that seems to work more consistently for some:
https://signin.ebay.com/ws/eBayISAPI.dll
If that link works better for you, keep that page bookmarked.
05-02-2019 02:46 AM