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A simple way to get refund when seller informs you your item is lost and ask for refund

Why is using ebay such a hassle for a simple refund for lost item

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A simple way to get refund when seller informs you your item is lost and ask for refund

The seller just should refund you.

Not difficult at all.

 

If the seller doesnt refund, wait till 1 day after the last estimated delivery date and file for Item Not Received.

klhmdg  •  Volunteer Community Mentor
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A simple way to get refund when seller informs you your item is lost and ask for refund

It's not that hard.

The seller can refund anytime they want.

 

If they don't:

A day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.

Have a great day.
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A simple way to get refund when seller informs you your item is lost and ask for refund

Was the item shipped using tracking? 

If so, what does Tracking say?

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