what is OSM Worldwide

[centralnj1]

A book I bought shows that OSM Worldwide was used.

It left Grand Rapids, MI on Oct 22.

Then went to Glendale Heights, IL

Then went to York, PA

Then arrived at Aston, PA at 6:08 am on  Monday Oct 26.

It has been sitting there since with no movement.

As I write this it is 8:08 pm on Wednesday Oct 28.

I sent an email to OSM Worldwide.

They responded

The delivery of your package with tracking number NNNNNNN has been interrupted with no new delivery date.

Please contact the retailer for more information about this delivery interruption. Let them know you haven’t received your package. 

The package is in their possession. What the heck is going on?

The hand off is suppose to be to USPS, but it hasn't happened yet.

Arrived Shipping Partner Facility, USPS Awaiting Item

[rebell45]

You might want to send this to the seller.  I know that the hand off to USPS from other carriers is sometimes delayed a day or two, but this sounds fishy to me.

[centralnj1]

From reading the reviews of this company on TrustPilot.com, my case is not unusual.

OSM is used a lot to ship books, and their service is horrible.

eBay is giving the seller until Nov. 3 to do something about it, as I said I still wanted the item.
I probably should have said I wanted a refund.

The book entered a black hole and probably won't be seen again.

.

[lirun-20]

Think the delivery difficulty is the same for me. My book has been sitting in GA for 6 days. Believable that USPS would contract to them. 

[hg3bay]

OSM Worldwide is apparently a garbage service and I bet sellers use them because they're incredibly cheap.

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.