wet package

[4money2012]

a package got left in the rain by postman who is responsible?

[katzrul15]

@calntom 

This is all I see as regards the "shipping policy" for the Seller.  I did not find any reference to the buyer's responsibility as regards shipping?

Shipping policy | eBay

Selling practices policy | eBay

[calntom]

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@estatescellar wrote:

It isn't that hard to package something to withstand being rained on. Plastic is cheap. 

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As I read through this updated thread, I was looking for this exact point. 

Anything I ship that could be damaged by water gets put in a baggy or is wrapped in plastic, especially any type of electronic. 

Seller should pay the price if the buyer files INAD for any type of damage due to insufficient packaging.

[yuzuha]

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@itsjustasprain wrote:

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This is a post-delivery issue. The package was fine until after it was delivered. No different than if the package was stolen after delivery. The seller would not be responsible for that either.

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Yeah, I would never blame the seller for something like that. I would be going straight to the carrier, as I did in my case.

The blame either lies on the carrier (for not putting the package in the provided safe/dry place) or the buyer (for not having a safe/dry place for packages to be left).

[katzrul15]

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@calntom wrote:

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@estatescellar wrote:

It isn't that hard to package something to withstand being rained on. Plastic is cheap. 

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As I read through this updated thread, I was looking for this exact point. 

Anything I ship that could be damaged by water gets put in a baggy or is wrapped in plastic, especially any type of electronic. 

Seller should pay the price if the buyer files INAD for any type of damage due to insufficient packaging.

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Shipping and delivery for buyers | eBay

Nothing specified here either.  If it is stated somewhere - I cannot find it.

[simply-the-best-for-you]

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@calntom wrote:

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@pburn wrote:

You didn't say whether you're the buyer or the seller, but, since this is the Selling board, I'll assume you are indeed the seller.

It's the buyer's responsibility to provide a safe place for delivery of a package. 

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I remember a thread  from many moons past, we discussed this.  Is there actually verbiage that states, "It's the buyer's responsibility to provide a safe place for delivery of a package." ???

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Sure, but it's probably just the same as Ebay's reply in a recent thread that smell is not a reason for a SNAD.  Oh, but if they open a SNAD, you will be required to refund.  All they mean is that smell SHOULD not be a reason & the buyer SHOULDN'T choose it.   I think this falls in the same realm.  Sure it's the buyer's responsibility to provide a safe place for delivery, but if they open a SNAD, guess what?  Like @downunder-61  just said, you're paying. 

[calntom]

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@yuzuha wrote:

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@itsjustasprain wrote:

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This is a post-delivery issue. The package was fine until after it was delivered. No different than if the package was stolen after delivery. The seller would not be responsible for that either.

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Yeah, I would never blame the seller for something like that. I would be going straight to the carrier, as I did in my case.

The blame either lies on the carrier (for not putting the package in the provided safe/dry place) or the buyer (for not having a safe/dry place for packages to be left).

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One would surmise if as a seller, if you are going straight to the carrier, the seller is responsible........

We are all over the board with scenarios, points and counterpoints.

Great thread.

[calntom]

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@katzrul15 wrote:

@calntom 

This is all I see as regards the "shipping policy" for the Seller.  I did not find any reference to the buyer's responsibility as regards shipping?

Shipping policy | eBay

Selling practices policy | eBay

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True. I brought up the same point one time and same result, no verbiage putting responsibility on the buyer for safe delivery location.

I "think" eBay may have had something to that effect a long time ago but since has been removed. 

[katzrul15]

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@calntom wrote:

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@katzrul15 wrote:

@calntom 

This is all I see as regards the "shipping policy" for the Seller.  I did not find any reference to the buyer's responsibility as regards shipping?

Shipping policy | eBay

Selling practices policy | eBay

---

True. I brought up the same point one time and same result, no verbiage putting responsibility on the buyer for safe delivery location.

I "think" eBay may have had something to that effect a long time ago but since has been removed. 

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Thanks - I could not find anything, so hopefully when a Blue responds, as requested UP thread, there can be a quoted policy should one exist.  jasmen@ebay 

[itsjustasprain]

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@calntom wrote:

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@katzrul15 wrote:

@calntom 

This is all I see as regards the "shipping policy" for the Seller.  I did not find any reference to the buyer's responsibility as regards shipping?

Shipping policy | eBay

Selling practices policy | eBay

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True. I brought up the same point one time and same result, no verbiage putting responsibility on the buyer for safe delivery location. 

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I never thought that came from Ebay. I always thought it was a quote from USPS. I would suggest searching their site instead. 

I definitely agree that when I ship something I take measures to be sure that getting caught in the rain isn't going to smear the label or get the contents wet. If the thing will fit in a Zip lock bag I will use one and if its bigger then a couple layers of bubble wrap taped on the ends should keep it dry.

[uncseniorsportsfan]

As a seller I try to protect shipments against the weather by enclosing most items (except for glassware and china) in sealed plastic bags.  It is well worth the small added expense. 

[yuzuha]

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@calntom wrote:

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One would surmise if as a seller, if you are going straight to the carrier, the seller is responsible........

We are all over the board with scenarios, points and counterpoints.

Great thread.

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No. The package was delivered. It is not the responsibility of the seller if the package gets stolen by porch pirates, ripped open by raccoons, rained on,  used as a football by the neighbor's child, etc. after it has been scanned 'Delivered' at the correct address.

[coolections]

So you put every package you send in plastic just in case the buyer does not have a safe place for packages?

[stephenmorgan]

I think who is responsible will be based on how the buyer decides to resolve the issue.

They could claim item is damaged and expect a full refund.

They could take it up with USPS.

They could accept it as their responsibility since they knew item was arriving and should have had a responsible person available to receive package.

[calntom]

If it is electronic or has any significant value or can be damaged by moisture, yes.

Meet the plastic bag selection drawer and this ain't all of them....

[mtgraves7984]

We are all over the board with scenarios, points and counterpoints.

Great thread.

@calntom 

You know, we are... and it is.

But whatever happened to @4money2012? I'm still waiting on an answer to a question that I asked pages ago...

Q: "Don't leave us all hanging... are you the seller or the buyer?

So again, I ask... @4money2012, are you the seller or the buyer? Please, please, please tell us... 🙏