So I complained about this the other day on the seller board, just to complain, but one of the last sales I had before being switched to Managed Payments decided not to bother reading anything about what he bought and returned an item complaining about things I said were wrong with it in the listing.
In the meantime I had cleaned out PayPal leaving a zero balance.
When it came back I immediately re-sold it to the under-bidder for a dollar less and for more shipping, in part hoping that it would come through as a PayPal transaction as a second chance offer on the original listing. No, it came through as MP.
So I went to issue the refund to the original buyer here via eBay and it came up "there was a problem issuing this refund" twice in a row, leaving me unable to issue it. No explanation why, just the error message.
It appears my only option is to go into PayPal and refund there - but because the account is empty it will take about 7 days to clear. If I do that and the buyer escalates in the meantime, he gets a double refund, because eBay just comes and takes it from me. Now I can straighten that out, I did once before, but it's a hassle because I have to complain to eBay about 375 times and they can't change it until the PayPal clears anyways.
So what do I do here? I'm pretty well (censored) I think.
