Shipping

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Refund not going through

I initiated a refund to a buyer last Thursday, the 10th. It's now the 15th, it still says the refund has been initiated and that ebay will email me when completed. I've never done a refund before. In the mean time the buyer has asked what's up. I don...

How do I find out if I paid for the return label?

Had a buyer who said she didn't read the description and wanted to return the item, stating "Bought by mistake". I was given the option of rejecting the return, offering a partial or full refund, or accepting a return. I chose the last option, and ev...

returned package unable to forward question ??

So I've been selling for over almost two years and today I have a question about shipping. I had a package come back with unable to forward. I contacted the buyer and she is willing to pay for more shipping as she did not update her address prior to ...

Item damaged during shipping, what else can I do as a buyer?

Hello all! I recently purchased a pair of speakers that were pre-owned and used but looked to be in relatively pristine condition (no noticeable dings or scratches). Upon delivery, I discovered a fair amount of damage that had occurred during shippin...

Ebay shipping supply store EMPTY

I got one of those "Thanks for doing such a great job as a seller" coupons yesterday. Just went to the supply store and what do you know... the store didn't even have one full page of items to select from and absolutely nothing I normally like to get...

International Shipping: Capped Insured Value?

Hi all, I was trying to print a label on paypal for an international shipment (to Norway, specifically) and it looked like the max I could insure the package for was $200. Not encouraging when it was $480 worth of items.I had a pretty good look aroun...

SHIPPING FEES

CAN YOU TELL ME WHY EBAY CAN TAKE 10 PERCENT OF THE SHIPPING COSTS AND CALL IT FINAL VALUE SHIPPING FEE WHEN IT DOES NOT OR NEVER DID REPRESENT ANY VALUE WHAT SO EVER TO ME? AS A SELLER AM I SUPPOSED TO CHARGE 10 PERCENT MORE THAN WHAT THE ACTUAL SHI...

US to Canada Shipping Rates

International shipping prices (specifically from the US to Canada) are crazy high, I'm honestly amazing any business is happening, and one of the reasons I rarely longer use eBay these days - for example, $20 USD to ship a couple stamps, taking upwar...

Resolved! Return Request

Hello, I am new to this discussion board. I recently bought a soap dispenser and upon receiving the I checked it and found out that it was not working. This is a rechargeable soap dispenser. So I sent a few messages to the seller and the seller didn'...

Return hasn't shipped yet

So I had a buyer open a return under the item not fitting. eBay automatically accepted the return. This was five days ago. Because the return was opened under the fact that the item didn't fit, the buyer must pay return shipping. I have since reached...

Shipping question

I’m new to the selling community on here. I sold two barbies to two different people. Both Russian, going to the same town. Googled it Russian scams come up. Should I proceed with the sale or cancel.

feedback to seller

Pkg from China have second shipping label over the original so there is no tracking visible and no way to determine correct seller for giving feedback. Package must include a slip of paper with item ID so that feedback can be directed to correct sell...

Wrongly listed

Purchased a ring that was listed as a size O. I'm a q and knew it would need to be resized which is fine. Shops open today and took to jewelry store which shown me it's a size N do was listed wrong. It can't be sized to a q. Where do I stand on a ref...

Padlock image in front of items ordered???

Question, I sold 6 orders to one person, when I try to select one of the items for a shipping label there is a padlock symbol in front of each line? what does this mean? and why can't I select the item I want to print the shipping label for that item...

One data point of good news...

June 15, 2020, 12:37 pmDeliveredTHAILANDYour item was delivered in THAILAND at 12:37 pm on June 15, 2020. Not bad under the circumstances these days. It was a $30 replacement part traveling from Chicago in a First Class Package padded envelope. 10 da...