05-30-2020 01:06 PM
has anyone else experienced a issue when printing their shipping labels thru the ebay sellers hub, my shipping labels have one tracking number and the seller hub shows the buyers a whole different number, not all of the tracking numbers are reflecting these issues but a majority are, i contacted ebay and was told to refresh my browser and clear my cookies, did that with a fresh restart and still have the same problem, the labels are paid thru Paypal and Paypal has the same tracking number the ebay seller hub shows, for the past 3 weeks we have had issues with USPS updating the tracking and shipping on many of our orders, when contacting USPS we are told that they are experiencing issues with tracking and shipping due to lack of help at certain sorting facilities due to covid-19, thing is we wait and watch all of our packages being scanned and some of them have taken 5 days to show up in the system, of course we have had many folks contact us and some are plain rude even as we try to explain our experience with USPS as of the moment, anyone with any help would be greatly appreciated
05-30-2020 03:56 PM
@bulletbob71 wrote:has anyone else experienced a issue when printing their shipping labels thru the ebay sellers hub, my shipping labels have one tracking number and the seller hub shows the buyers a whole different number
Paypal has the same tracking number the ebay seller hub shows
Yes, the human-readable part of the barcode on the shipping label is wrong. But the barcode itself is correct, which you can confirm by scanning it after installing any barcode app on a smartphone. You'll see it's the tracking number sung by PayPal and the hubs.