@wonndunntack wrote:
A buyer purchased an item and when she received decided she didn't like it and requested a return through ebay. no problem, she has 30 days to return the item. She had until yesterday to send it - it has not been sent. So how do I get ebay to remove it from my pending returns? If she wasn't able to return it in 30 days I'd like to prevent her from returning it now.
There is no action that you can take (this changed with the 2020 Spring Seller Update). eBay now automatically removes abandoned return requests. The amount of time will vary depending on the characteristics of the return, but 15 business days is the minimum (during the COVID-19 crisis).
