return label

[awesomecharms]

I sent the wrong item to a buyer and they don't want a refund. I am sending them the right item but how do I issue a return label to them to send back the wrong item?

[hafoster]

Your buyer might be able to start a return request for a replacement --otherwise, buy a prepaid label:

http://paypal.com/shipnow

and  email it to your buyer's email address --

shown in the PayPal Transaction Details page.