eBay

indiefeels1 · ‎08-17-2019

I buyer requested a return on a laptop because the webcam did not work. I accepted. I had never used the webcam so was unaware that it didn't work. My bad. Return accepted and paid for the return shipping.

I receive it today. I see the packaging and am like this guy has to be kidding me. Sends it back in a barely padded jiffy envelope. I open it up and just like I thought it would be, the screen is cracked all over.

All he had to do was send it back in the same box I had shipped it out to him in.

What are my options here? I'm not feeling inclined to give a full refund, if any, now.

indiefeels1 · ‎08-17-2019

I went ahead and opened up a dispute for not receiving the item back in the same condition.

What are my chances of winning this?

I sent the pictures of the cracked screen.

loveyourimagination49 · ‎08-17-2019

I’m not sure what the outcome will be. I hope you do come back and let us know.
Did you list this items as for parts and repair? Was this item also listed as no returns?

Everyone has options. Just be sure the best option is right for you.

a_c_green · ‎08-17-2019

@indiefeels1 wrote:
I receive it today. I see the packaging and am like this guy has to be kidding me. Sends it back in a barely padded jiffy envelope. I open it up and just like I thought it would be, the screen is cracked all over.

Is it in fact even your own laptop, the one you shipped to him? Does the serial number match?

inhawaii · ‎08-17-2019

Make sure you also get pictures of the packing/how it was shipped back to you.

Good luck!

Strange Way - Firefall

kensgiftshop · ‎08-17-2019

@indiefeels1 wrote:
I went ahead and opened up a dispute for not receiving the item back in the same condition.

What are my chances of winning this?

I sent the pictures of the cracked screen.

If buyer filed an INAD, probably none.

Want to wish everyone a Merry Christmas and have a Safe and Happy New Year.