Hello , so I have the following situation. in the product description there were 2 pieces and I only got one piece. I contacted the seller who corrected the product description and promised to send another piece. He claimed he would send but it didn't happen. I asked every day and he promised but nothing . Finally he said he would refund 60% of my money and he lied again nothing was paid . In the meantime the deadline for appeals has expired and I now have no way to get my money back because ebay does not give the option to reopen the appeal. it's $ 11, the figure is ridiculous, but it's sad that fraudsters make money this way by cheating honest customers and ebay doesn't react. How can I claim my money. I have the entire correspondence preserved in the messages and everything I wrote can be checked.
with respect Mickey
