on line label record not showing up

[sogawog14]

on line label record not showing up when shipping label is printed, e bay NO HELP as usual 

[rfmtm]

Look here for record of label:

https://www.ebay.com/lbr/labels-history/seller-hub

See other post (3) for receipt printing half of the label.

[monica-sells]

@sogawog14 

If I understand your question, do you mean when you are printing the label (simultaneously printing receipt>)

if so, you need to make sure you are telling it to. Click "Print Format---> Change and check the appropriate box....