Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I initiated a return, seller has provided a tracking number, but there is no label to print

I initiated a return on an item that arrived damaged (not packaged sufficiently) and I got emails saying the seller accepted the return and to ship it out. When I check the return details, there is a UPS tracking number that does show a result when I...

Shipping

Hi. I was receiving QR codes. Now it says unable to ship UPS from your address in America. I don't live in America. The message has my correct UK address. I don't know where this icon came from. I can't shift it. How do I get the icon to download the...

Resolved! Invalid Shipping Policy 21917327|21917329|21915469

Hi There,I've created a business shipping policy and entered it into the bulk upload file but get the above error codes. I'm operating in Australia. Following error message: Error - You've provided an invalid shipping policy.||Error - You've provided...

International shipping has failed to declare duty paid on waybill

Has anyone else pre-paid duty on a purchase but when the International Shipping program sent the parcel to you they forgot to select 'Duty Paid'? If you did, how did you resolve it with eBay? I've got DHL demanding I pay another $560 on top of the ~$...

Global shipping program - item not showing up

Hi all, So about a week ago I opted in to the ebay global shipping program. Near enough all of my items are opted in (bar a couple that don't make sense for it) and I have had offers and questions about some of my items from international buyers. How...

Standard Ebay Envelope

When I listed an item (with weight, size, $$ allowance), I choose ebay standard envelope shipping for $2.04. My customer paid $2.04, but I am being charged $3.96 for ground advantage. My customer chose ebay standard, and I don't have the option to pu...

Business policies -- eBay apparently changed my shipping policy when I sent an offer - a bug??

I use Business Policies, and my Shipping Policy includes a $1 handling charge to at least partially defray the cost of the box and bubble wrap, etc. I have noticed that when I send offers to people watching my listings, eBay moves those "Pending Offe...

Ebay doesn't care about their sellers or buyers only money!

I have been on Ebay for 15 years and have both bought and sold with 100% feedback. Recently I sold a collectible and the buyer agreed to pay the shipping, so no problem, right? Wrong somehow the dimensions were wrong, but I bought the shipping label ...

What do you ship in a bag or envelope, and what do you ship in a box?

What do you ship in a bag and what do you ship in a box? The only things that I ship in a bag are things that I consider uncrushable, like yarn, fabric, craft kits, and some small stuffed animals, and occasionaly small thin books. The books are sleev...

Can I exclude shipping to certain continental US states?

I am a US seller and wish to exclude shipping to several states. Is that possible? I looked in the shipping preferences but was unable to find a way to do it. Thanks in advance for your responses.

Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

Bought UPS label for a 12.26 lb desktop thru EBAY which only costs $22.54 from Florida to Oregon Great Then I took the label and desktop to local UPS store, they packed as fragile electronics for addtl $30, no problem Problem arose after package deli...

EBAY stealing shipping costs from Sellers

I sold a product for $185 + $10 shipping. I printed the label from EBAY's postage which was for USPS priority mail. Product went from PA to MT. It took 6-7 days to get there according to received info. The box was a lego set which based on size shoul...

Selling on Ebay

Have listed products from Zendrop- imported to- shopify and listed by market place to sell on Ebay if someone buys your product on ebay- do i have to ship the product from Zendrop. Ebay has been asking for postage for processing shipping.

Usps

Why ebay use usps for international shipping from out side from usa?i see in the internet that they don't do shipping outside from usa...

Concerned about a purchase.

I’m concerned about an item I have purchased, I offered on an item I wanted but then decided to just buy it and the offer shorty got declined so I didn’t think there was an issue. But when I check the seller and their items, there is nothing there. T...