not receiving the order

[hallan620]

Dear 

i have been sallied  one item since first om May, till this date i didn't received 

please find copy from my order.

order number ***

address  ****

Contact no. *****

[wastingtime101]

eBay shows an estimated delivery date for every purchase. Check your email confirmation and look at the latest date in the estimated delivery window. If your item doesn't arrive by that date you can file a non-receipt claim.

Before filing a claim, check to see if the seller provided tracking and if the package is showing active tracking movement to your location. If the package is still moving with the carrier, give it more time for delivery before filing a claim.

You have 30 days from the latest estimated delivery date to file a claim. Instructions here: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

[kensgiftshop]

@hallan620 

Was it seeds?

Don't you need an import permit to import seeds to your country?