Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

international Shipping Pittsburgh PA to Spain

I published a new item, with Shipping for Spain and I can't make shipping ,say it Wrong shipping method

Shipping small, flat items

I have several small flat items for sale — antique cards/valentines, postcards, stamps, small documents, etc. They generally sell for less than $10. I would like to find a way to ship them from Ebay as first class letters, not packages, which cost to...

Item marked as shipped but buyer says they didnt recieve them

I sold a set of trading cards a week ago, shipped with USPS with tracking. The buyer contacts me saying that the cards never arrived. I check the tracking information and it states that the package has been delivered on the 20th. Im not sure what to ...

Sports cards mailed out but customers not receiving or items scanned in showing on ebay

I am rather new at EBAY and find I am learning as I go with some things. One thing I have no answer for is I have had two or three people claim items have not been delivered and when I look at ebay it says out for delivery but when I click on the tra...

Ebay is Charging Me More For Shipping Than It Calculated For the Buyer???

I just sold my first item on ebay in many years. I used the shipping calculator for the buyer to pay actual shipping to their location. When the item was sold, the buyer paid $18.xx for shipping. When I go to print the shipping label, Ebay says I hav...

Resolved! USPS Ground Advantage shipping

I have recently significantly increased my selling on Ebay. Using USPS Ground Advantage almost exclusively. Recently had several issues, three different shipments on the same day, where packages were just trashed. Ripped in half, one looked run over....

Resolved! Slow delivery to buyer in Illinois

A buyer in East Saint Louis, Illinois purchased an item at the start of Feb and I shipped out as soon as possible (within promised handling time) with a valid tracking number. But now the package is stuck on USPS side and the buyer threaten me to can...

are Priority mail packages doing any better than Ground advantage?

I have already refunded 3 lost USPS ground advantage this year which is more than the previous 5 years combined and I have 3 more that are getting the repeated 12:00 AM ghost scans that tells me that I will be refunding them soon. Trying to figure ou...

Ground Advantage packages not tracking as well?

Aware of the standard envelope mess currently, are there any issues with ground advantage packages not tracking for anyone else as well? all within the same date range as the ESUS issues ive had a lot of messages over Ground Advantage orders not trac...

International shipping once it reaches the US

What determines what method (Priority, Ground, etc.) USPS uses once the shipment has cleared customs here in the US for non-US tracking numbers? Anyone know how this is determined?

Lost Package timeline

I recently sold an item with insurance through USPS Ground Advantage. It's been stuck at "accepted" for the past few days and the mail search request hasn't done anything so far either. In the case that a buyer opens an INR case, do I have to refund ...

global shipping international

Can help me with Ebay, I'm going to go crazy, I've tried 10 times and I fail every time, I'm trying to place an item for sale, to be sent from the USA to Madrid Spain, I would pay for the shipping, but eBay won't let someone calculate the cost to Spa...

Filing a domestic Claim towards USPS

Hi Folks, I finally had one claim (buyer received a totally broken item) going through. However, on the application form, it asked for the amount excluding the shipping cost, therefore I was able to retrieve the loss partially. Did I misunderstand? W...

Resolved! To include a packing slip or not?

Howdy, I was just curious what you recommend doing as far as packing slips. Do you include them or not, that is the question? Thanks in advance for your reply!