Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

International Shipment

I sold a painting and it arrived at the Illinois eBay hub on November 4, 2024. There was no update for a week so I finally called eBay on November 10, 2024 and the CSR said she would call them in Illinois. Finally today, November 13, the tracking sho...

Resolved! Free shipping cost on international sales

I know that this question has been asked before but I find contradictory answers. If I offer Free Shipping and use the global shipping program, do I pay both the domestic shipping charges as well as the global shipping costs on international sales?

User avatar by Adventurer
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Shipping forma change

I have been commenting and calling about the format change for shipping costs when creating a listing and all I have gotten is the sound of crickets.The figures are all wrong in some cases. I have cited exanples several times about anomalies. Now wit...

Ground Advantage - Delivery Times

Good afternoon Ebay community! Now that most of us have had a chance to see the early USPS Ground Advantage delivery results. What are some of the trends across the community? I have been seeing delivery times a bit slower when compared to 1st Class ...

What is the "cost" box on international shipping?

Hello, I'm trying to set up international shipping for a customer and all has been fine until I came upon the "cost" box shown below. I just put in $20 but have no idea what that cost applies to. Can anyone give me some insight? Thank you

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Ebay slow shipping and estimate delivery date is ridiculous

More and more lately on ebay when I buy items, seller takes sweet time not shipping paid item for days and some over a week and when I ask seller when item will be ship, they all says “you will get it by estimate delivery date shown…what?I bought 4 i...

International hub processing time?

I'm a buyer, the item I bought was sent through eBay international shipping. It arrived at the international hub on Feb 6 and the last status is "Delivered, left with inidividual" in Glendale Heights, and there has been no updates ever since.Is it no...

User avatar by Adventurer
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  • 10 replies
  • 7 helpful

Resolved! Just a question regarding Metered Mail (like ESE uses)

OK, so the story is, my shipper Stallion Express sent a notice recently that they will not accept any third party postage items. (Some stamp sellers are not allowed to sell postage to people outside USA, so Stallion wants to make sure none of those s...

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Resolved! eBay standard envelope categories expanded

This is excellent news! Can we get a list of specific categories > subcategories kyle@ebay ? Things like patches, stickers/decals, greeting cards can be listed in multiple categories. https://community.ebay.com/t5/Announcements/eBay-standard-envelope...

QR Code Won't Work for Buyer

I recently had to accept a return on an item. The buyer just messaged me and told me that the QR code for the return shipping label "won’t load and can’t get it to load".This is the first issue I've had like this and have no idea what to do. Does any...

USPS Insufficient Address

Hi, USPS tried to deliver a package to my buyer and says insufficient address and they are now sending it back to me. Today the buyer opens an item not received case and of course I don’t have my item yet. What do I need to do? This was an expensive ...

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