Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS problems at Pittsburgh hub 2/25

Be careful shipping via usps in the NE. Pittsburgh is misdirecting alot of packages to Detroit and Philadelphia, just to name a couple.

Combined shipping link deceptive experience for buyers

The combined shipping and overall appearance and execution of this feature was overall extremely deceptive and has made my rethink my business as a buyer on eBay for almost 30 years.. Also I doubt it's the sellers wish to have a deceptive listing as ...

No Estimated Delivery of item

So something going to Delaware 'freight forward' has no "Delivery : estimated date of delivery.Am I missing it somewhere where it is? First one is going to France.

Shipping with no tracking

As a new seller, can I ship without tracking? Is there any consequences to my seller rating? What happens if it gets lost? Please help! Thank you in advance!

Shipping labels have adjustments (refunds) - questions...

I've never come across this before. I got a bunch of refunds from UPS on some recent sales. I enter pretty accurate dimensions and weights into the listings, maybe giving a little extra room by rounding up. Also, for the heavier items, I have an olde...

Resolved! A brief clarification for who could not understand my former post

When I was challenging eBay's "underpaid shipment fines" that pour at me at the level of harassment, I did not mean the flat shipment rates that I offer in some of my listings. If I offer a flat $4 shipment rate regardless of the order's dimension or...

Combine shipping

Buyer bought an item- paid for it- Then asked for me to combine shipping if she purches additional item.Has not purchased additional items yet. I am unclear how to proceed. How do I add another item and combine shipping?

Fed-EX Label Price Goes UP when Weight & Size Go DOWN???

I sold a large item. Shipping from 32608 to 23435. When listed, I estimated the weight a 100# and 27" x 24" x 16". Keeping those dimensions, FedEX Home label costs $76. If I lower the weight or dimensions, the price goes UP! For instance, 90# and 24"...

Shipping costs

I am new to using this community board, however I am hoping someone can shed light on the shipping cost issues? I having. I just went to relist an item,. actually 3 pieces of pottery. 2 small vase 8" and 1 larger 12" , I was shipping them together an...

Shipping to China

Hello.....fairly new seller here. I had a watch up for auction which was won by a buyer from China. I have "United States" chosen in shipping preferences. I offered free shipping, but after doing a little research I see that mailing things to China c...

Strongly recommend eBay to eliminate Orangeconnex

I strongly recommend eBay to eliminate Orangeconnex, a courier company with poor service. In February, they randomly transferred money from the merchant's account, which is not a problem with other courier service providers. They dare to do anything ...

Shipping label shown as purchased when I didn't buy one

I went this morning to enter tracking info for an item I sold and saw I had already been charged by eBay for a shipping label with a tracking number. I don't use eBay's shipping label. I requested a cancellation for the eBay label and entered the cor...

Resolved! How do I change USPS rates to buyers from retail to commercial ?

I can't seem to find where to do this.

USPS claims question with ebay shipping labels

I have 3 packages that have been sitting in a USPS warehouse for 4 weeks, my buyers wanted their items and told me to wait and see if they show up. They didnt so I made a claim. I use ebay shipping labels and USPS added insurance.. This morning the c...

Resolved! Scam

It’s been 3 days now since I’ve purchased thjs item. The processing still only days “Paid” so I contacted the seller twice in one day and I got no response. The seller’s reviews are all good and the feedback he has for his account is very good . Is t...