no customer service

[hf2406]

I Will NEVER use ebay again.

I received a damaged product, I compained at Ebay.

Ebay closed the case, next day.

I have to keep a damaged item - that i paid full price for.-No costumer protection!!!!!

[kensgiftshop]

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@hf2406 wrote:

I received a damaged product, I compained at Ebay.

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Did you go to the Resolution Center (bottom of page) and open an INAD claim, or did you just ask to return the item?

If you already opened a case on Ebay and it was closed, you can open a case on Pay Pal and choose Item Is Not As Described.

[ed8108]

Perhaps you should call ebay customer service and ask why the case was closed.

Perhaps there is a way for you to still return a damaged item 

[orangehound]

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@hf2406 wrote:

I Will NEVER use ebay again.

I received a damaged product, I compained at Ebay.

Ebay closed the case, next day.

I have to keep a damaged item - that i paid full price for.-No costumer protection!!!!!

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@hf2406 

Sometimes the claims process on eBay can be confusing.  We can give you some guidance that will help you get a refund.  A couple of questions:

1. What kind of claim did you make (Item Not Received, or Want to Return), and what was the reason that you stated for the return (e.g., arrived damaged, parts missing, doesn't work or defective, etc.)?
2. Why was the item not shipped back to the seller?

[myescape]

Did you complain th ebay or the seller.If you just complained(open a return request for did not like or similar)you did not complain to ebay but to seller and seller closed the case

[dtexley3]

As asked above, did you open a case for Item Not Received or Item Not as Described?  If you opened an Item Not Received I would expect that to be closed right away as you did receive the item.  Try opening an Item Not as Described and select "Damaged".