I recently bought a bag of kitten food (15 lbs in the description). A few days later, I received a 7# bag of kitten food from Amazon! The paper in the box said it was a gift, but there was no indication of who sent it. There was a way to send a thank you which I did (but the name seemed to be gibberish in the salutation). Since I recently started fostering kittens, I thought someone from the rescue might have sent me the food.
When I researched the word from the Thank you, it turns out it is a name that was used by the seller on ebay a few years ago. I notified the seller that the amount I received wasn't the amount stated in the description, and the seller offered me a few options. (a crazy part of this story is when I tried to look up the description of the item, the page said 7#, not 15#) My original receipt was available and it showed that the item was 15#. The seller said this had been a problem - that it was posting as 15# instead of 7#. We resolved the issue after he offered me some options, but I just wanted another 7# bag to call it even. Done. (Second bag of kitten food arrived from Amazon, too.) Amazon is footing the cost of the shipping.
Is this ok for sellers to do? To list an item, close a sale with a buyer, then buy it cheaper on Amazon and have it sent to the buyer? It seems a little sleazy to me, and also a bit fraudulent.
Anyone have any experience with this same thing?
