item not received

[kerishjoh-0]

I purchased an item 13 days ago and i never received it i am not able to track it because the tracking number the seller provided me with is for a return service however i never received the item to even have returned,seller is not responding to the messages i sent regarding this. need help

[step22-51 · Accepted solution]

File an item not received case
https://resolutioncenter.ebay.com/

[kerishjoh-0]

thanks