06-24-2022 06:50 PM - last edited on 06-24-2022 06:57 PM by kh-gary
I bought this item on the evening of June 16. It showed that it would be sent from Canada(I'm in the eastern United States, so it wouldn't be a time zone issue), I waited a week. Hope the tracking number can be updated.
But I found that it shows it has been delivered. And the time was a day after I placed the order, the address is my address is correct. But I didn't receive anything.
What's even more suspicious is that the package shows that it was sent before I placed the order, and from North Carolina instead of Canada!
What should I do?
06-24-2022 08:45 PM
I hope you paid by credit card. Contact the shipper and get a letter saying that tracking number was not delivered to your address. An email will do. It's hard to get that but keep calling until you do. Each call gets you a different person and in time you will reach one that will help.
Then with that you can file a case. If you paid by credit card call them and explain it's the fake tracking number scam. They know it well. Or the payment service you used.
You can try and contact eBay with this link
https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000