if a buyer wants to return and claims it is seller's problem how to make sure i don't pay for label?

[kmel45]

If a buyer wants to return an item but, as they love to do, claims there was a problem with the item--which there definitely was not--but they try to get ebay to give them a return label and charge me (the seller) for the label how would I check to find out if *I* was charged for the return label for her?  Would it show up in my ebay account or would it show up in my pay pal account?

I realize that if the buyer simply said they bought it by mistake or it didn't work for them (the honest buyers)--that they would be required to pay for their own return label to get it back to me.

But as we all know--a good portion of the buyers if they decide it is not what they wanted--they will try to say there was something wrong with it when they received it or something deceitful hoping ebay will send them a label and make the seller pay for the label claiming it was the seller's fault.  

Where would I look to find out if I've been charged?  

[divwido]

If you are in Managed Payments, you would look under Payments, All Transactions.

[no_zero369]

First thing you need to do is quit taking all of this personally - it's just business!  You need to accept that returns are just part of retail selling.  When you finally get your head around that, then you can recognize that returns come with a "cost" and that cost needs to be calculated and worked into your selling price.  Also you should set aside a contingency fund to pay for the occasional costs of returns/refunds.  You do that and it takes away the 'financial shock' of returns.