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https://www.ebay.de/itm/Mercedes-S-Klasse-W140-600-SEL-2-Blende-Zierleiste-Wurzelholz-hinten-rechts/

https://www.ebay.de/rtn/Return/ReturnsDetail?returnId=5105346992

 

Hello to all!
Please help me to figure out how to officially resolve the problem through ebay administration.
Briefly about the problem: I bought a used wooden spare part from a Mercedes saloon.
In the photo of the seller, it is clear that the product is not new and I bought it.
But the goods came - damaged and from the veneer pattern it can be seen that these are different goods - the one that was received differs in terms of risk from that on the photo of the seller.

product terrible, just in poyoyku ... crack and chipping.
on the original photo or anything not!

I want to return the money for the goods and the shipment and then return him his garbage if he pays for the transportation.

I am sure that I am right. photo evidence is.
The seller is silent from the 17th.

How should I be in this case?

 

 

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https://www.ebay.de/itm/Mercedes-S-Klasse-W140-600-SEL-2-Blende-Zierleiste-Wurzelholz-hinten-rechts/

Hello!

You made your purchase on ebay.de, and this is a community member message board for ebay USA.

Here is a link to the ebay.de buyer protection page.

https://pages.ebay.de/einkaufen/ebay-kaeuferschutz.html

You've already contacted the seller, which is eBay's step number one, so you may proceed to step two, which is to contact eBay.de. Just follow the instructions they give you.

Good luck!
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