how to set Return Policy in listings

[2010*minky]

I offer Free Returns, and will pay the return shipping for any reason. But I don't want to refund the original shipping if it's the buyer's fault for not reading the listing carefully. How do I set this policy in my listing? The only options I see to set the policy is The Seller offers Free Returns, and Return shipping paid by buyer (unless it was my mistake or NAD, of course)

[labs118 · Accepted solution]

The only time you can't deduct the original shipping is if you offer Free shipping on the item to the buyer.
If you charge original shipping & offer free returns & it is a buyers remorse you can deduct the original shipping from the refund.
If you offer free shipping & free returns then no you can't deduct the original shipping fee from the return refund

[2010*minky]

Thanks, that's helpful. But what about "does not fit" after I said 3 times in the listing the Waist is 26" and buyer complained waist is too small?? Is that Buyer's Remorse? I even wrote in the listing that this seemed small for this size garment, so please measure your waist.

[labs118]

Sorry just saw this
list of reasons considered buyers remorse are the first 5 down to Ordered By Mistake
So Doesn't fit is  considered a Buyers remorse