12-26-2022 09:28 AM
a buyer is trying to check out and it is showing that i do not ship to a p.o. box, please tell me how to change in my settings and what are the steps?
thank you
12-26-2022 09:33 AM
https://accountsettings.ebay.com/uas/addresses
Happy Holidays
12-26-2022 09:50 AM
Try this link. Good luck! >> Setting buyer requirements | eBay
12-26-2022 03:35 PM
Go to the following page and uncheck PO Boxes. Then click 'apply to active listings'
I notice that you also have Hawaii and Alaska blocked. When you use USPS there is really no reason to do so since you pay the same as you would within continental US.
12-26-2022 04:41 PM
The OP isn't trying to change his own address. He's trying to eliminate the limitation of not shipping to PO boxes. Entirely different process.
03-30-2025 09:35 PM
This doesn't answer the question that was asked....?!
03-30-2025 09:50 PM
It looks like you have PO Boxes blocked only on some listings, not all listings, which means you do not have an account level block @shellandtell .
How to remove that block depends on how you have your shipping set up.
If you do not use business policies, edit your listing, go to the shipping section, edit your exclusions list and uncheck PO boxes.
If you do use business policies then you need to edit your policies and update the exclusions list at the bottom of each affected policy.