help

[mamdushua-0]

hi,
I purchased a product on 26th may, more than 1 week passed and seller not marked as paid. I paid for I by paypal and I have a receipt also. I sent masseges to the seller but he/she not responding. Today ebay delete item and asked me to mark money back steps. when I  tried to report item and marked refund ebay sayed that I havenot been paid for it yet. seller not responding. but I have a receipet, that I paid for it . what can I do? 

[orangehound]

I do not know what eBay communicated to you, but if your seller is "No Longer a Registered User" and eBay told you that they are refunding your money, then you just need to wait for the refund ... it can take a week or more.

But, if the seller is still active and you can still see the product in your purchase history, then you'll need to wait until the day after the expected delivery date before you can file a claim for an Item Not Received.