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excluding states from "ship to" location

A buyer emailed and said ebay told him/her they won't take the payment becauseI don't ship to Alabama, which as far as I know I do -- I don't think you can even exclude a state, can you? 25 years on eBay, I thought I heard it al, but no.

Message 1 of 9
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excluding states from "ship to" location

Actually, sellers can and do exclude both Alaska and Hawaii, states #49 and #50.

 

Message 2 of 9
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excluding states from "ship to" location

@underbook 

 

There have been many posts about what you are experiencing where buyers have gotten that "don't ship to" displayed. (for various states)

 

I have read of no solution.

 

Again eBay IT working some magic.

Message 3 of 9
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excluding states from "ship to" location

This is a glitch that gets reported once in a while.  The buyer is told that the problem is their location but it's actually something else. In other words, an error in composing the message from eBay. As noted in the other post, the only states you can block are AK and HI.

Message 4 of 9
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excluding states from "ship to" location

And of course blocking AK and HI only makes sense if you ship UPS or FedEx because of extremely high surcharges. 

Message 5 of 9
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excluding states from "ship to" location

Maybe the buyer is misleading the seller and is on his blocked buyer list,   Or has 'too many NPBs,

 

or this is step one and step two is, can I get your paypal and pay you that way?

Message 6 of 9
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excluding states from "ship to" location

Your 'buyer' is a liar. Probably has no PayPal account to use either.

They will try to scam you into something. Be very cautious here.

Loose Cannon
Message 7 of 9
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excluding states from "ship to" location

Tell them it's a glitch since you don't have a block.  If they have very little feedback, completely ignore.  They probably have several non-payment strikes.  Best to ignore those folks.

Message 8 of 9
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excluding states from "ship to" location

This is a glitch that gets reported once in a while. The buyer is told that the problem is their location but it's actually something else. In other words, an error in composing the message from eBay.

 

This leads me to wonder whether that buyer's attempted purchase may show up on the seller's Buyer Requirements Activity Log -- and if it does appear, what reason is shown there for the block?

 

https://www.ebay.com/bmgt/blockedbuyeractivities

 

Message 9 of 9
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