ebay not letting me add a shipping option to my listings???

[vxicepvp2]

Whenever I attempt to add a shipping option to my eBay listing, the shipping options automatically get removed after the page reloads. can someone plz tell me how to fix this?

look at the GIF  below to get a better understanding of what I'm trying to ask

 

[chris13]

Does it let you enter dimensions/weight AFTER selecting Recommended then Flat Rate?

Since Priority + Flat Rate requires specific USPS dimensions it may be resetting them unless they match specific box sizes. I think I saw some posts about Flat Rate USPS Priority box size issues.

Nice job showing the action sequence so it can be investigated, many would do well to follow this example.

[chris13]

Here it is, maybe it will help.

Solved: USPS Priority Flat Rate Dimensions Incorrect in Li... - The eBay Community

[vxicepvp2]

Sometimes it does and sometimes it doesn't, I don't know exactly what triggers it to just disappear like that.

Also, that isn't the reason because I tried every other shipping option just to test and see if it'd happen again and it did for every option. No clue what it could even be.

[oops_there_it_is]

This has been happening for me too for 2 days now. No option combination works, not even the eBay suggested shipping option. I've reset my computer, logged in and out of eBay, reset my router... Can't do it on my mobile either. Very frustrating. 

[thelayabouts]

Hoping someone can fix this, am having the same problem.  Ebay is not letting me choose ANY shipping options so I can not post new listings.   Something seems broken. 

[stuffygrotto]

But Priority is a Calculated Rate (by zone) not Flat Rate. Right? or am I not seeing the issue exactly? I keep watching the curser and get dizzy 😵‍💫

[techs3ns3]

Hitting same issue! What the heck! It's been a few days! This is a really bad bug! 

[coffeemugsnthings]

Its just started doing that same thing to me today 9/4/23  suddenly

[arose4yu]

same thing with me. I"m about to post it to FB Marketplace .

[wastingtime101]

@arose4yu @coffeemugsnthings @techs3ns3 @thelayabouts @oops_there_it_is @vxicepvp2 

Typically when sellers report this it's because their account is opted in to business policies but they're trying to list with the quick listing tool which doesn't support business policies.

So you can either switch to Seller Hub and the unified (business) listing tool, or you can opt out of biz policies and keep using the quick lister.

There should be an error message at the top of the listing form that directs you Seller Hub and the unified lister.

Manage and edit biz policies, or disable them to go back to how you used to set up your listings on this page.

[mcclosetsla]

Same issue! So frustrating! And I'm not getting opted in to the Biz tools. Anyone fixed their issue?

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.