eBay

bbbob7 · ‎01-22-2018

Trying to print an international shipping label (just as I always have, as recently as Friday) and all I'm getting is "We had a problem retrieving the label. [Error: 64541-Content type Documents is only supported for First Class Mail International]" instead of actually purchasing my label.
As there is numerous complaints about this, Ebay REALLY needs to communicate with us about this, as well as fix this - especially considering they'll have no issue on dinging us for not getting packages shipped in time.

eatenzor · ‎01-22-2018

Same problem here.

biggerbullets · ‎01-22-2018

I had to go to USPS Click & Ship to print an international label. (No Discout). I have changed my settings to "No International Shipping" until they fix this. I recently started selling on Amazon and prefer it. They are a much bigger market.

randbrestorations · ‎01-22-2018

I tried to print an international label on PayPal when I couldn't print one on eBay and had the same problem.

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Don't think of them as hot flashes. Think of it as your inner child playing with matches!;-)

randbrestorations · ‎01-22-2018

I was able to print a label on USPS.com. It was 50 cents more, but what else is there to do when eBay hasn't acknowledged there's a problem?

***********************************SIG LINE******************************************
Don't think of them as hot flashes. Think of it as your inner child playing with matches!;-)

lukavakeli · ‎01-22-2018

We are having the exact same problem.

Would be lovely if eBay would post something somewhere.

Anonymous · ‎01-22-2018

@bbbob7 wrote:

Trying to print an international shipping label (just as I always have, as recently as Friday) and all I'm getting is "We had a problem retrieving the label. [Error: 64541-Content type Documents is only supported for First Class Mail International]" instead of actually purchasing my label.
As there is numerous complaints about this, Ebay REALLY needs to communicate with us about this, as well as fix this - especially considering they'll have no issue on dinging us for not getting packages shipped in time.

Hi everyone, I just wanted to share that we are working on this issue. Check out our eBay For Business announcement for more info. Additional details will shared as soon as they are available!

Anonymous · ‎01-23-2018

@bbbob7 wrote:

Trying to print an international shipping label (just as I always have, as recently as Friday) and all I'm getting is "We had a problem retrieving the label. [Error: 64541-Content type Documents is only supported for First Class Mail International]" instead of actually purchasing my label.
As there is numerous complaints about this, Ebay REALLY needs to communicate with us about this, as well as fix this - especially considering they'll have no issue on dinging us for not getting packages shipped in time.

Hi everyone, just wanted to provide an update that we've resolved the recent issue with Domestic and International First Class labels. Thank you so much for your patience while we worked to get this fixed. See our recent announcement for more info!