Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Overcharge

When Viewing a listing- Seller has Item for a very low price and a extremely High rate of shipping( on light weight items).My question is, can this be challenged or is it against some type of rule in the first place? -R

Return delivery complete but still listed as "in transit"

I recently ordered a pair of headphones off ebay. When the item arrived it turned out to be the wrong item and the seal on the retail box had already been cut. On top of that even though ebay listed the items as "total price $125", my credit card was...

Resolved! Clarification on USPS insurance on theft after delivery

I am an ebay seller but this question pertains to USPS insurance, not ebay policies etc. Does insurance cover an item stolen after it was delivered. I have seen conflicting answers elsewhere.The buyer has filed a police report . . should he file the ...

Returning Product To Seller - Mail forwarded by USPS? No updates since. Help!

I purchased a product on Ebay that ended up being faulty. So I returned it with Canada Post. It got to the US fine, got to their city fine, but yesterday the tracking says:"Your item was forwarded to a different address at 10:49 am on April 16, 2018 ...

Buyer opened return...replied twice..then closed..now what?

I sold a Michael Kors purse...complete with photos showing two defects : a strap tear and a blemish. In my description, I said this: "Michael Kors pre-owned black purse. ALL SALES are FINAL. I've included plenty of photos - that clearly show the two ...

Shipping fees

hiiNeed help I started dropshipping, but m facing a problem with the shipping fees.I put zero shipping fees, but sometimes the store i buy from changes the shippings fees for different countries. So when I place my orders i figure out that I needcto ...

Wrong item shipped

I purchased an item, a Mountainsmith backpack. What was recieved was a different Mountainsmith backpack.What are my options here? Listing cleary says "Bugaboo" but the pack is a Caldero a smaller pack. Thanks!

is there any seller who has experienced that handbags can not be shipping to overseas via eBay?

I s there any seller who has experienced that handbags can not be shipping to overseas including Canada, via eBay globel shipping program recently?

Resolved! Buyer shipped return before I issued label

I accepted a return, but the buyer said she has already shipped at her expense. The return details say I have 2 days to issue her a label or Ebay will do it and charge me for it. I was perfectly willing to pay the return shipping but what do I do now...

eBay's return policy

eBay does a disservice to sellers on a return if it was the buyer's mistake. If the buyer made a purchase by mistake, the buyer should pay for return shipping. The seller is not protected at all. You have to refund them for the item plus shipping cos...

shipping

Anybody knows how to print 2 FedEx ground labels using E-Bay print shipping label service ? Sold a phone system w/17 phones, even the big box can't fit them all, need another small box.

FREE SHIPPING!!!!

Long story short I do not offer free shipping, but my items keep selling and the buyer is not charged shipping. I have gone in 2 times and bulk edited my listings to make sure there is no free shipping? The last 6 items i sold all show free shipping?...

Global Shipping Program & International PayPal Fees

Hello,Though I have sold on eBay for quite a few years now, I just made my first international sale (which was news to me! I thought I had specified US only, since I usually do just that!). I received an email from eBay stating that I qualify for the...

Shipping is getting outrageous on eBay!

What is going on with sellers charging so much for shipping a top or a pair of jeans? I find a top or a pair of women's jeans, click on it because the price is right..but the shipping is so outrageous..$10.95 to ship a top or how about the jeans..and...

Help! not sure what to do

Long story short - I took an ebay labeled box to the post office today. It was scanned, then I decided not to mail it yet and took it home. Now, I would like to mail it tomorrow. Checking my sold items, I see that this item has departed the post offi...