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eBay Missing the Small Flat Rate Box Option

Anyone else have this random but annoying issue come up? I've already contacted someone from customer service more than once this week about it but I'd like to know if any other sellers are having the same problem. When I go to sell anything the option to pick a Small Flat Rate Box in the shipping doesn't show up. It just shows Medium and Large Flat Rate Box. Maybe if more people report it this issue will get resolved faster.

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Message 1 of 19
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eBay Missing the Small Flat Rate Box Option


@ozmal wrote:

Yes it’s now 12/10/22 and I’m shipping a listing with a lot of antique keys which fit into a priority small flat rate box, but it’s not showing as an option in my draft.  Driving me nuts!  I need to send the keys which weigh four pounds this way, and EBay is suggesting (in the draft listing) that I send it First Class, but we all know it’s too heavy for that.  Of boy oh boy, frustrating.


Sometimes if you can not get eBay to work go to another website that offer shipping services.  

Message 16 of 19
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eBay Missing the Small Flat Rate Box Option


@ozmal wrote: ... I’m shipping a listing with a lot of antique keys which fit into a priority small flat rate box, but it’s not showing as an option in my draft. ....

That's so frustrating!  As a workaround, you could set up the listing with flat rate, rather than calculated, shipping, and then enter the postage cost for a flat rate box.

 

 

 

 

Message 17 of 19
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eBay Missing the Small Flat Rate Box Option

Thanks for the tip...worked the first time I changed the box dimensions to 8x5x1 and it's easy to remember (-:

Message 18 of 19
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eBay Missing the Small Flat Rate Box Option

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding. 

Message 19 of 19
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