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dispute

Good day to all. Please help me with the reopening of the dispute. Since I opened a dispute for one seller and he promised me to return the money. I waited and the dispute was closed automatically, but the money was not returned to me. How can I reopen a dispute on this seller?

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dispute

@ismailzade484

You can only open one dispute on eBay per item. You should be able to open one on PayPal - don't close it if the seller asks you to. Leave it open until you receive a refund.




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Message 2 of 5
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dispute

Thank you for support. I have this situation: I opened a dispute and waited for me to return the refund. Compensation was not returned to me, and the dispute closed itself. I write to the seller he does not answer me, but when the dispute was opened he wrote to me that he would return the refund. I did not close the dispute myself. Can I complain about PayPal? I have not yet complained there.
Message 3 of 5
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dispute

as said, go to paypal and open a case. The seller is stringing you along. With Paypal you will have to return the item on your dime to get a refund

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dispute

Thank you very much. I went to Paypal, but there the dispute is closed, because I did not answer them at the time (30 days). I'm just a new user and so I did not know everything. But the appeal does not work. (((I'm very grateful to you.
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