eBay

Free Shipping Item Returned as Undeliverable

In May, I sold a bandana but it returned in the mail about a week later marked as "not at this address." I immediately contacted the buyer and attached a picture of the returned envelope. And I got no response from the buyer. In the meanwhile, he pur...

Accept or Pickup? What?

Yesterday I went to UPS to deliver an eBay package. Now today the eBay tracking info says "picked up" 8 hours ago and then 2 hours ago it says "accept or pickup". Should I be worried that they didn't send the package like I needed them to? Or is this...

Why is FEDEX not an option when using ebay bulk shipping to do a combined shipping order?

Amazon Prime Free Shipping

Dear eBay, What is being done to help us Sellers combat Amazon and their free Prime Shipping and free shipping over $x amount> My sales have been taking a dive because of the competion on Amazon and their free shipping. You know for a fact that us Se...

What am I doing wrong?

Okay so I keep getting marked really low on my Seller Dashboard monthly review.... in particular, "Tracking uploaded on time and validated" area... in fact, on my tracking report, it shows that all of my transactions haven't been uploaded with tracki...

Fedex would not deliver because of damage

I purchased an antique framed print (1930s ocean liner Brenen) on eBay for $350.00 and it was shipped by the seller on FedEx.FedEx said it was damaged in shipping and would not deliver it to me. FedEx said they would send itback to the seller. The se...

Returns

I have been asked to except a return because Shoes don't fit. I listed no returns on the item. Do I have to honor the return. If I have to honor the return she paid the original shipping cost , do I have to refund the shipping cost or just amount for...

New 2017 Fedex Calculator Wrong - Overestimating Cost

I realize Fedex changed their dimensional weight equation and prices have gone up. But many of my Fedex calculations through ebay now show a ridiculous increase. I checked the amount listed by ebay against my Fedex account. In many cases ebay is calc...

Buyer wants to return item

A buyer who bought an item from me wants a refund as they claim to have not received the item. They are from Germany and bought the item on 7th June. They have opened a case in the reolution center. This is the first corrospondance i have had. Are th...

Buyer want refund because item does not perform like he expected

Hello, Let me clarify the title. Buyer bought an old photo lens. He received it, left positive feedback.Few days later, he tells me the lens does bad images (bad image quality) and want a refund.Lens is exactly as described , and he doesn't complain ...

Shipping from South Africa

Hi, I am from South Africa and new to Ebay. I have been doing some research but am trying to wrap my head around the logistics around advertising my vintage caravan to the international market.Do I advertise on this site? Are all ebay sites linked as...

Wishing

I didn't receive my item, lien no:253025437824,I paied is 7/3/2017,$25.00.seller:shaynpresto-9.

I really accidently bought and paid for item

You won't believe this, but I had my phone in my bicycle jersey back pocket. I must have left the ebay app open. I put lots of things in and out of the pocket during the long ride. I would have bumped the phone repeatedly with energy bars, etc. Later...