Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

TIRED OF EBAY'S STUPID "Not Received" policy!

1. BUYER chooses CHEAPEST, and SLOWEST, shipping option I offer - 1st Class Mail.2. EBAY! EBAY! Promises the buyer it will arrive in 3 DAYS! - no freaken way!3. Day 3, buyer files a "item not received" complaint! That is total BOLOGNA! This is a low ...

Resolved! i did not get my refund

i brought a samsung s7edge from better4u66 item number is 122509336733 and the phone wasnt working so i return it and they received it on 9/27/17 i still didnt get my refund can you help me please i payed for it 499.00.

Where to make inquiries

I wanted to contact eBay because I did not receive all of the items, but I have not been able to find a place to contact. Where should I write an inquiry?

Resolved! Package Shipped Priority International From U.S. To Australia > Question

I shipped a package by USPS *priority* international to a customer from the U.S to Australia.The package was shipped on October 3, 2017. It is now October 17th. The USPS tracking still shows Los Angelas, CA Customs Clearance as of October 4, with no ...

Will ebay enforce postage refund for SNAD item?

I purchased a camera lens from an international seller, and the item is not as described (SNAD). The seller approved the return. But I got this message from ebay: "[SELLER] let us know that they can't buy a return shipping label for you to use for [I...

Resolved! really suspicious buyer activity

Not sure how to handle this or if handle it at all?? Had a buyer that claimed package when broken through shipping and refunded money back. When asked condition of box shipped in, refused to email or answer at all. OK, package was sent priority mail ...

"Seller indicates Free Shipping" but "Cancels order because of shipping problems"

The order should be flagged by the computer, and not processed. Because, PayPal usually is involved and a lot of resources are invoked to purchase and subsequently the same occurs for crediting that transaction also. Not to mention the time for the o...

shipping costs

Do other sellers measure size of packages or just go by weight to calculate shipping costs for Priority Mail?

Has anyone tried printing postage directly on polybags?

I'm always looking for easier, more cost effective methods of shipping. I usually use half-page labels for postage, but sometimes have trouble getting them to stay stuck to smaller sized polybags with all the curves. etc. Adding lots of extra tape to...

using postage paid return label outside of ebay

just bought a power pack with a defective switch. I notified seller, and at first, he wanted me to return at my cost. I reminded him of ebay's doa/not as described, and he emailed me a postage paid label, from vzwpic.com, not thru ebay messages. At t...

Shipping information changes on it's own, I have to pay the difference I lost money.

Anyone else experincing this? This is the 5th time for me that Ebay has changed the shipping weights and sizes after the item sells.It goes to some mysterious default size and weight. The buyer pays what he or she is indicated to pay but it isn't wha...

Incorrect Item Location

I bought a spa machine from a seller that said he/she was a USA based seller and the item location was Miami, FL. It was shipped from Venezuela and its been at their local Fedex facility for about 10 days now. I contacted numerous representatives of ...

Seller refuses to refund returned item.

Bought defective kitchen cabinet handles from . She said return them. Took photos and sent back with tracking. She acknowleged receipt but refused refund unless I first gave her good feedback, fixing my factual negative. No refund. She has the money,...

Package Returned Address - e Unknown Don't know my next step

My package to buyer (envelope really) was delivered on October 5, 2017.I received the package back today October 16, 2017 and stopped by PO to ask what the PO marking (ANK) meant. Address not known. Someone at the address or somewhere marked that the...

International shipment mis-directed to US zip code ?

The past 3 weeks I have had two international items shipped, one to Chile and one to France, where the USPS has sent it to a US zip code, not to the country. In both cases, it first went to the Chicago USPS international center, then was sent to a US...