buyer had not updated address in ebay

[josiethecatwine]

My buyer had an old ship to address in eBay.  Luckily she still knew the landlord and was able to get the package returned to me.  She wants me to ship it to her, but the time has expired to reprint or void the shipping label.  She is willing to pay for shipping but I am not sure how to make this happen!

[donngreen_36]

Send her a Paypal invoice for the postage, then print through Paypal

[missjen831]

Reprinting or voiding is not an option anyway, the label was used so you can’t reprint & re-use and you can’t void because it’s been more than 120 hours since it was purchased and it was used. Have the buyer updated her address in PayPal if she hasn’t already and then send a PayPal invoice & buy the label from PayPal 🙂

PS her email address is on the original PayPal transaction so you don’t need to ask her for it.