08-16-2019 07:54 PM
I recently bought an item on eBay. I'm not in the US, so I used a service to ship the item from US to VN. The service gave me an address to use, but that address recently changed and I didn't notice, so the address in my transaction was the old one. I only discovered after the item is now fully delivered.
I know this is totally my fault and not the seller's fault, just wondering what else can I do at this point. I'm not in the US so it's hard to contact the person at the old address to probably ship it to the new one (I'll cover the fee of course). What is eBay's recommended steps that I should take in this case? Thank in advance!
08-17-2019 06:06 AM
why not contact your freight forwarder,if it is their old address,they should have way of retrieving the package or communicate with the new tenant
08-18-2019 06:48 AM
Thanks, I see that USPS is the service that handled the final shipping inside US, trying to contact them now...