Won't let me void a shipping label

[akwc92]

I need to void a shipping label. There is no “void” option to the right of that label and each time I click “reprint” I get this message:

“We can't let you print this shipping label more than 5 times”.

[nobody*s_perfect]

What shipping carrier did you choose? USPS labels can be voided up to 5 days after being purchased on eBay.  

There is no need to void labels for FedEx or UPS because they are not charged when you print them, they are charged when the item is shipped. (Or maybe UPS is automatically credited if you don't use it within a few days.)

[mountaineerkeith]

I was in the same predicament and could not get anything to load under "actions" on the label management page on my laptop. Finally, I went onto my phone and at this link: www.ebay.com/ship/Imng/labels-history/seller-hub I was able to click on "actions" to the left of the order and void the label from there. 

[mountaineerkeith]

www.ebay.com/ship/lmng/labels-history/seller-hub 

[mountaineerkeith]

This link is bad- I put a capital i instead of l  : )

[stuff4divas]

@bootsylu68  

Hover over ‘orders’ top left of seller hub page

click on ‘shipping labels'

to the left of the sold item, click on the drop down menu,

click on ‘void’

there is a time limit to do this and it takes about 2 weeks or more for the refund to complete 

if u r outside the eBay time limit to void the label, then click here for USPS refund on labels info> 

https://faq.usps.com/s/article/Click-N-Ship-Refunds

[stuff4divas]

@freckledfox84   

Hover over ‘orders’ top left of seller hub page

click on ‘shipping labels'

to the left of the sold item, click on the drop down menu,

click on ‘void’

there is a time limit to do this and it takes about 2 weeks or more for the refund to complete 

if u r outside the eBay time limit to void the label, then click here for USPS refund on labels info> 

https://faq.usps.com/s/article/Click-N-Ship-Refunds

[stuff4divas]

@nabre8625

Hover over ‘orders’ top left of seller hub page

click on ‘shipping labels'

to the left of the sold item, click on the drop down menu,

click on ‘void’

there is a time limit to do this and it takes about 2 weeks or more for the refund to complete 

if u r outside the eBay time limit to void the label, then click here for USPS refund on labels info> 

https://faq.usps.com/s/article/Click-N-Ship-Refunds

[stuff4divas]

@rickofricks

Hover over ‘orders’ top left of seller hub page

click on ‘shipping labels'

to the left of the sold item, click on the drop down menu,

click on ‘void’

there is a time limit to do this and it takes about 2 weeks or more for the refund to complete 

if u r outside the eBay time limit to void the label, then click here for USPS refund on labels info> 

https://faq.usps.com/s/article/Click-N-Ship-Refunds

[stuff4divas]

@damiandetroit   the void option disappears after the time limit to void is up

Hover over ‘orders’ top left of seller hub page

click on ‘shipping labels'

to the left of the sold item, click on the drop down menu,

click on ‘void’

there is a time limit to do this and it takes about 2 weeks or more for the refund to complete 

if u r outside the eBay time limit to void the label, then click here for USPS refund on labels info> 

https://faq.usps.com/s/article/Click-N-Ship-Refunds

[geo-9722]

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.