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Why new Orange delivery is so slow?????

I have 6 parcels sent in the past month , but non of them have reached the clients yet. This is the one sent 2 weeks  ago.

SpeedPAK tracking #ES1000260966155NG01010001F0A

 

May 2, 2019 14:23pm Import customs clearance completed
Apr 27, 2019 00:57am Flight landed in destination country
Apr 26, 2019 02:12am Flight departed from origin country
Apr 25, 2019 13:05pm Export customs declaration completed
Apr 24, 2019 18:16pm RDC departure KOWLOON, HONG KONG
Apr 24, 2019 17:27pm MailBag receiving scan KOWLOON, KOWLOON
Apr 24, 2019 15:55pm Station depart NEW TERRITORIES, NEW TERRITORIES
Apr 24, 2019 15:44pm Package received (Customer Service email: CS@orangeconnex.com) NEW TERRITORIES, NEW TERRITORIES
Apr 23, 2019 18:05pm Shipment data received
Apr 22, 2019 21:51pm PDT Tracking number provided

 

ES1000260966155NG01010001F0A

 

E xpress is much faster! It takes almost one week  stayed local. it is unacceptable!

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12 REPLIES 12

Why new Orange delivery is so slow?????

If you are finding SpeedPak is too slow, then stop using it and use Express instead.

disneyshopper
Volunteer Community Member

Message 2 of 13
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Why new Orange delivery is so slow?????


@brotherbargainshop wrote:
Why new Orange delivery is so slow?????

it is unacceptable!


You are using the low-cost SpeedPAK shipping service, and paying well under half of what it should cost you -  the rest of your shipping costs are subsidized by sellers like me in the United States, the UK and Australia.  We have to pay much higher shipping rates so sellers from your country can pay next to nothing for your shipping.

 

And you are complaining?

 

Amazing.

Message 3 of 13
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Why new Orange delivery is so slow?????

EBAY HONG KONG has a message to force me to use. It said if not using this service enough will have punishment.

Message 4 of 13
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Why new Orange delivery is so slow?????

I am not complaining USA post service but I find  the Orange service stayed too long local before leaving the original place.

Message 5 of 13
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Why new Orange delivery is so slow?????


@brotherbargainshop wrote:

I am not complaining USA post service but I find  the Orange service stayed too long local before leaving the original place.


Well, like was stated before. You are paying next to nothing to ship so I guess you are getting what you pay for.

Message 6 of 13
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Why new Orange delivery is so slow?????


@brotherbargainshop wrote:

EBAY HONG KONG has a message to force me to use. It said if not using this service enough will have punishment.


I doubt that

Message 7 of 13
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Why new Orange delivery is so slow?????

  • Another parcel status: Why I just send some  small plastic mcdonald toys, it stayed 4 days at the local custom? it will stay another 4 days in the USA custom, why is that ? Before I use E-Express, it takes only 6-10days to reach the client.
  • 2019-05-05 17:33:00【HK 】 Flight departed from origin country
  • 2019-05-04 15:22:00【HK 】 Export customs declaration completed
  • 2019-04-30 19:34:26【HK HONG KONG KOWLOON KWUN TONG 】 RDC departure
  • 2019-04-30 18:34:22【HK KOWLOON KOWLOON KWUN TONG 】 MailBag receiving scan
  • 2019-04-30 16:46:44【HK NEW TERRITORIES NEW TERRITORIES YUEN LONG DISTRICT 】 Station depart
  • 2019-04-30 15:26:24【HK NEW TERRITORIES NEW TERRITORIES YUEN LONG DISTRICT 】 Package received (Customer Service email: CS@orangeconnex.com)
  • 2019-04-29 12:18:20【HK 】 Shipment data received
Message 8 of 13
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Why new Orange delivery is so slow?????


@brotherbargainshop wrote:

Another parcel status: Why I just send some  small plastic mcdonald toys, it stayed 4 days at the local custom?

 

  • 2019-05-05 17:33:00【HK 】 Flight departed from origin country
  • 2019-05-04 15:22:00【HK 】 Export customs declaration completed
  • 2019-04-30 19:34:26【HK HONG KONG KOWLOON KWUN TONG 】 RDC departure
  • 2019-04-30 18:34:22【HK KOWLOON KOWLOON KWUN TONG 】 MailBag receiving scan
  • 2019-04-30 16:46:44【HK NEW TERRITORIES NEW TERRITORIES YUEN LONG DISTRICT 】 Station depart
  • 2019-04-30 15:26:24【HK NEW TERRITORIES NEW TERRITORIES YUEN LONG DISTRICT 】 Package received (Customer Service email: CS@orangeconnex.com)
  • 2019-04-29 12:18:20【HK 】 Shipment data received

No way! That's almost identical to mine!

orangeconnex.jpg

Message 9 of 13
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Why new Orange delivery is so slow?????

You use a cheap service, you get cheap results
Message 10 of 13
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Why new Orange delivery is so slow?????

I am using standard speedpak. Same price as e-express I used to use. If not ebay Hong Kong asking me to changed, I would not have changed. Eexpress always reached clients in 7-10 days.

Message 11 of 13
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Why new Orange delivery is so slow?????

We pay not only shipping fee but high fees to ebay and paypal and  the exchange rate is not in favour to seller.

Message 12 of 13
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Why new Orange delivery is so slow?????


@brotherbargainshop wrote:

We pay not only shipping fee but high fees to ebay and paypal and  the exchange rate is not in favour to seller.


You still pay less than most of the rest of the world. 

Message 13 of 13
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