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Why is there a mail icon if you cannot email Ebay????

I already posted my concern in the subject area!!!!

Message 1 of 19
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18 REPLIES 18

Re: Why is there a mail icon if you cannot email Ebay????

There is nothing in your original post here or your other post about a "voucher" only questions about a lost package, which is what people are helping with, also you allude to this question being about the lost package in your other replies in this string. 

  

So now you are talking about two different things a lost package and a voucher. 

 

Because you did not say anything about a "voucher", we would naturally think that you were trying to contact eBay about the lost package. Your title is how to contact eBay and content of question is about a lost package. You should not have posted anything about a lost package and just stuck with your question about a lost voucher and how to contact eBay.

 

With the information you posted our comprehension is just fine. You now changed the direction of the question mid-stream. If it wasn't about a mail delivery issue, why did you bring it up?

"Gosh!!! Everyone is making the assumption that I want to contact Ebay about my missing item!!!! I want to contact them about a voucher they said was attached to the email they sent me yesterday that was NOT attached!!!! Again, this is NOT a mail delivery issue!! Amazing how people do not comprehend what they are reading!!!! Not one person answered why you cannot email Ebay which was my simple question."

 

Because your post on this page is lacking any real information, we had to look at your question on Ask a Mentor to take a stab at the what's and whys, this is what we have to work with along other replies in this string pointing that same direction, problem with delivery. 

"Ebay's step by step directions do NOT work!!!! I have NOT received an item mailed January 17th and there is NO tracking info after January 22nd!!! On January 22nd the only info posted is my item is "moving to another facility". Where that facility is no one knows!!! Then there is total SILENCE!!!! NOTHING appears on the tracking page. Absolutely NO help!!!! And not reaching Ebay is not helpful either!!!! Anyone have useful suggestions??

Thanks!"

 

Now back to the voucher. What kind of voucher are you talking about? I suggest you start a new topic on it and leave anything about a lost/slow package out of it. 

 

 

Message 16 of 19
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Re: Why is there a mail icon if you cannot email Ebay????

I suppose it was over looked when eBay made the change.

 

Kind of like why is there an escape key on keyboards used in prisons?

Message 17 of 19
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Re: Why is there a mail icon if you cannot email Ebay????

I do like your question! Very clever. Am I smarter than IT people??? I flunked Technology for Dummies!!!! But every single site I go to is so poorly designed it blows my mind!!! They all must have a bunch of Ray Charles and Stevie Wonders working in their IT Department!!!

Message 18 of 19
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Re: Why is there a mail icon if you cannot email Ebay????


@bklynro wrote:

 Not one person answered why you cannot email Ebay which was my simple question.


 

That's an easy one, because they don't offer email support.

Have a great day.
Message 19 of 19
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