Shipping

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Reimbursing part of shipping cost to buyer

I had listed an item using USPS flat rate envelope for the shipping service. However, I am able to use USPS first class (the item including the padding materials weighed less than I had anticipated) instead, saving the buyer a little money. The buyer...

Resolved! Best shipping practice for high-value item (domestic and international)?

Experts, I sell moderate-priced items in support of a small museum. These are usually donations in the $50-200 range. Now I've got a donation that sells regularly for $1000+, often to buyers in Europe or Asia. I want to make sure delivery on this ite...

Fraud

Sorry to say, EBay was a great place to buy, Never had an issue. I always gave good reviews and had no problems with the few vendors I returned products to. 13 years with no problems. I finally got bitten by a fraudster who sent me something that did...

Buyers choosing shipping options

Who the hell thought that letting buyers choose the way to have their item shipped was a good idea? I haven't listed anything for a while and when I got on and found the entire format has changed along with the fact that now buyers can choose the shi...

In Transit, Arriving Late.....

I sent a package PRIORITY MAIL to Houston, TX on Wednesday in the AM with an ETA of Friday or Saturday and it still has not arrived. Either PM means nothing anymore or TX has a lousy postal system. Opinions?

Postal Service is asking for buyer's phone number and email adress

Hi everybodyI live in Peru and the postal service is asking for buyer´s phone number and email adress due It's new policy under UPU (Universal Postal Union) prior to accept my shipping. Here is the question: Is it possible or legal to ask a buyer thi...

Resolved! Paying for shipping labels / How to change PayPal account

Hey guys, the account settings pages have all changed so much that I can't figure out where to change this setting. My goal: Unlink my PayPal account for purchasing shipping labels, then link a new one. I found out where to unlink PayPal in settings,...

late shipping rate

Hi Lately I noticed I have late shipping rate, I usually ship it so fast same day or next day maximum which means print the label and drop it at the post office, but some times the usps didn't scan the item same day some times next day or may be more...

Why Can't I Print Priority Mail

I am trying to buy postage and priority mail is not an option on any of my orders??

Seller Shipping 2021: Don't use USPS premium services

With all of the delays and disarray with/at the US Post Office, it is a waste of time and money shipping items using premium its since it is not scanning items and the they are delayed (or lost).

Change to package weight? must round up to the next pound.

I just went to purchase a label and when entering the package weight of 1 lbs and 3 oz EBAY automatically rounded up to two pounds saying you must round up to the next pound to avoid package being returned to sender for not enough postage. I have nev...

how to get my exact postal address? and other problems

when I want to buy something from eBay it says the seller does not ship to Cambodia. however, the description put worldwide shipping and Cambodia wasn't excluded. Does this mean they wont ship the product to me or my address is wrong? and how do I pu...

Resolved! Refund on a ebay gift card

So I've been on ebay for over 10 yrs, not too many issues. But one arose today, so for Xmas my son gave me a $25 ebay gift card I used it a couple days ago to purchase some Steelers pj's. I applied the gift card and had to pay a balance of $12 and ch...

Refund

I have a buyer who has opened a request against me because a product has not been received. The package was mailed 4-27 with receipt showing delivery of 4-30. He opened this request on 5-6. I had not idea the package has not been received. I added th...