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Why can't I reprint a label on an item I shipped today?

Just printed a shipping label for an item and wanted to reprint it, but the option for reprinting has disappeared.

This happen to anyone else?

Message 1 of 14
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13 REPLIES 13

Why can't I reprint a label on an item I shipped today?

@schathaway 

 

https://www.ebay.com/sh/ord/?filter=status%3AALL_ORDERS

 

gator08041971_0-1743554984472.png

Click Get another label.

 

gator08041971_1-1743555057310.png

 

Choose reprint.

 

 

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 2 of 14
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Why can't I reprint a label on an item I shipped today?

Use the option "get another label".

When you do it will give you a warning message that you already printed out a label for this.

Right after that warning message click on "reprint".

It will print out a duplicate label and you wont be charged again.

Message 3 of 14
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Why can't I reprint a label on an item I shipped today?

I download the label.  Then you can print it and resize it all you want.

Message 4 of 14
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Why can't I reprint a label on an item I shipped today?

Okay thank you.

Message 5 of 14
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Why can't I reprint a label on an item I shipped today?

@tobadger 

Depending on how someone is setup, they may automatically download the label in their Downloads folder, potentially without even knowing it.

 

Mine does this, so I know I always have a copy on hand if I need it.

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 6 of 14
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Why can't I reprint a label on an item I shipped today?

Okay, thank you.

Message 7 of 14
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Why can't I reprint a label on an item I shipped today?

For the future, you can go into your printer's settings and have it keep a queue. It may be doing it already. I have needed this 50-100 times to reprint a label, sometimes a week or two later. For example, USPS loses a package or it's stuck somewhere, I will use the same label to send my buyer a reship.

Message 8 of 14
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Why can't I reprint a label on an item I shipped today?

@the-hook-and-the-loop 

 

I'm not sure you should be doing that.

 

You sould never re-use a label that has already entered the system.  That's just asking for trouble.  Regardless if it has worked for you or not, you shouldn't be using a copy of a label for that purpose. That is misuse of the label and its intended purpose and if caught you could get pinched for it by the shipper.

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 9 of 14
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Why can't I reprint a label on an item I shipped today?

If you're not sure, then I'm sure you should refrain from commenting.

 

When I do use a reprinted label, I write a note on the parcel that this is a reshipment because the original was lost by the carrier. I like for my buyer to see this note as well. I ship over a thousand packages per month for a decade and the 50-100 times I've done this, I've never had an issue with USPS, my buyer was more than happy, and I would still receive a check from USPS if I filed a claim.

Message 10 of 14
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Why can't I reprint a label on an item I shipped today?

The only way reusing the same label would work, would be if the original label was not scanned into the system, which does happen, or the post office returned a correctly addressed package by mistake, but you'd have to take it to the counter to resend it.  Otherwise, it would be considered a duplicate label even if the package was lost, then the duplicate labeled package should have either been returned or the APV system should have back charged your account for it. 

 

@wastingtime101  Comments?

Message 11 of 14
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Why can't I reprint a label on an item I shipped today?

@the-hook-and-the-loop 

 

I'm quite sure if you talked with the USPS people they would offer a different opinion on the subject, but next you are going to tell me you have and they said it was okay.

 

However this is not something that anyone should be doing, regardless if you have managed to do so for 50+ supposed shipments.

 

@rfmtm 

 

Pretty much as I understand it.  If the system already had tracking on the first package, this could cause an issue, regardless of the fact they haven't HAD an issue yet.  More likely blind luck than anything else.  But then I'm the one being told I'm wrong about it, so what do I know.  I will be checking with my local post master about it though and get a straight answer on the subject.  I suggest @the-hook-and-the-loop  check as well. But they probably won't.

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 12 of 14
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Why can't I reprint a label on an item I shipped today?


@tobadger wrote:

I download the label.  Then you can print it and resize it all you want.


 

Same here, I always save a copy of the shipping label, you never know when you might need it.

Have a great day.
Message 13 of 14
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Why can't I reprint a label on an item I shipped today?

They call it "download label" now....same thing though, just like they changed "contact buyer" to "message buyer".

 

I guess some new people in the office need to justify their jobs.

Message 14 of 14
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