Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! how to file a claim on missing or damaged ebay standard envelope...how???

one of my customers did not receive his item sent with the new eBay standard envelope and another received an empty envelope with the contents missing. How to I file a claim on them? The automated assistant is really a waste of time and no where are ...

Ebay Standard Envelope Needs To Be Fixed!!! Please!!!

We came to ebay when they started Ebay Standard Envelope for the great opportunity to sell low-end sports cards. It's been great and has allowed us to grow our business. However, the lack of consistent scanning of the envelopes from USPS causes so ma...

Underpaid Shipping

I sent a package to USPS. After the package that I sold was delivered to the buyer I got this message from eBay about a shipping label update and there was an underpayment thing that was $2.11. But I need to know if I should pay it.What can I do?!

SHIPPING LABEL

I purchased the shipping label, clicked to print the label. Printer went into error mode, saying it needed new cartidges. I put in new cartidges, but printer continued with message. Since I can't get printer straightened out, how can I get another la...

Resolved! USPS - so many problems & lost packages in Miami, FL

I have been having a horrendous time with the Miami Florida Distribution Center. USPS packages arrive at this location and then have no other scans after that. I am aware that Miami had some flooding going on recently, but this problem started in May...

What is the best way to package a fishing lure to prevent damage to it.

Is it possible to use padded envelopes for fishing lures/with hooks. How would you do it to save the customer a higher shipping cost.

Calculated vs. Flat Rate vs. Free Shipping

I currently offer calculated shipping for all my items, passing the shipping costs to the buyers. I've "played" with free shipping to see if it generates more interest and haven't noticed a difference. Calculated shipping seems to me to be the safest...

I just dropped off multiple packages today and a two show they were delivered to a P.O. Box

The PO Box was not the address from the printer address given by the buyer through eBay shipping service

Feedback Revision

As I understand eBay International ShippingYou're protected from: Negative or neutral feedback related to item handling during international shipping Would a Neutral such as "Shipping was very expensive and took too long to arrive" be removable? If i...

Resolved! Multiple Charges for 1 shipping label

I recently made a sale and when I went to buy a label I kept getting an error message about my payment method. When I changed payment methods it worked first try, back on the original payment method I have 6 charges and didn’t get a shipping level ou...

Resolved! Is anyone else experiencing any issues with USPS tracking status?

I recently sold a smartphone and opted to use USPS Ground Advantage to ship the item less than (but almost) two weeks ago. At the time of shipment, I wasn't aware that there was a service disruption due to weather which would affect the state that I'...

Unable to deliver at Hub?

Looking at track numbers, I noticed this tonight. So what happens with this now and does this come back on me??? This is screenshot

Resolved! Service on label didn't match service used?

I am totally confused. Buyer purchased item # 144801375105 set of 3 kitchen towels. (one off item so listing is ended) Printed shipping label through eBay bulk shipping. Item weighed 15oz. Paid $6.00 for USPS Ground Advantage. (as shown in listing pa...

Why can i not print a second label for packaging?

When i printed with my phone, the label filled up the entire page and i cannot use that for a small envolope. Why can i not print a second time from another device? This is incredibly frustrating and not intuitive at all.

Priority Mail vs. Ground Advantage for delicate, breakable items

I'd like advice on the best way to ship delicate, breakable items. I have quite a bit of porcelain and glassware to list and am wondering if Priority Mail decreases the chance of breakage. I realize that packaging is the most important aspect, and I'...