Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

eBay ESUS Shipping - No Delivery

I’m in the card collecting hobby and have purchased about 15-20 cards over the past few weeks. Every single one that has a ESUS tracking number was updated with the same “delivery time” today. When I got home from work, nothing. I actually ran into t...

UPS insurance claim denied since buyer refused to have item inspected 09/20/2025

The buyer claimed that the item was damaged upon delivery. I asked for pictures, but the buyer is not responding. I opened a damage claim with UPS, and the buyer refused to give the monitor to the UPS driver. eBay closed this claim in the buyer's fav...

Resolved! My first AG order, couple questions

So is this Carlsbad, CA address the authenticator's facility? Also why is the shipping so high for a featherweight package with Ground Advantage? Last week I shipped a same-size one to Alaska and it was only $5.20.

shipping

A Buyer buys 2 items. I get 1 Label. How does that work?

Looking for info on how to make USPS lost mail claims

Hello all i am looking for info on how i am to make claims on lost mail/packages shipped via USPS.i know where to find the claim on the USPS website but my issue is that to start the claim you have to enter the tracking number but USPS doesnt recogni...

when you are charged for 2 labels and both show shipped with different labels, who gets the funds

several items have 2 tracking numberssome were shipped to buyer with different dates, that resulted in late defect.All were mailed on time.I Requested removal, as the tracking numbers eBay is using is the extra label.I admit that it is my error as I ...

They unfair and riduclous ebay mailing system that does not have mail tracking allowing for negative

eBay’s “Standard Envelope” system does have tracking — but it’s unreliableThe tracking isn’t real USPS tracking. It’s eBay’s internal barcode, and USPS does not treat it like normal mail.That means:Packages often get zero scansUSPS workers sometimes ...

Resolved! cartidgre de turbo porter II D4cb

BUENOS DIAS YO COMPRE UN CARTIDGRE EL DIA 09-12-2025 NUMERO DE ARTICULO 20-13934-54553Y QUE TENIA COMO FECHA DE LLEGADA EL DIA 29 DE DICIEMBRE DEL 2025 Y RESULTA QUE AUN NO LLEGA EL PRODUCTO A MI DESTINO Y ESTAMOS A 2026 Y NO TENGO RESPUESTA DE LO RE...

Resolved! Buyer's note: needs item by 22nd - I've already purchased shipping label

I have an order I received earlier today. Only after purchasing the shipping label did I notice the buyer's note "NEED THIS BY THE 22ND. WILL PAY EXTRA IF NEEDED."As it currently stands, the estimated delivery date is 12/22-12/25. What would be my be...

Shipping to mexico

Having problem generating shipping LabelIt seems it is only MexicoAny help would be appreciated

Resolved! USPS Tracking Separately From The Shipping Charges

I received a package the other day, with a label that read $0.00 together with a lot of stamps. Apparently what happened was that the Tracking Number was purchased separately. This opens up the possibility of shipping items cheaper in some cases. For...

Resolved! Combined shipping

Is combined shipping no longer a thing now? I have one vendor whom I have bought from in the past but now I am unable to get a combined shipping invoice from him.

Unjustified shipping charge adjustments

I've noticed a few outrageous shipping charge adjustments lately from both FedEx and UPS. I was charged an additional $31 on a 5 lb package because the carrier claimed it weighed 70 lbs. Completely inaccurate. Most others do not even give a reason. I...

how do I turn off international shipping

how do I set my shipping preferences so I don't do international shipping

NEW USPS Postal Increases Are Damaging Sales of Small Items One Pound and Under?

Dear eBay community please advise what impact the new USPS Postal Rates are having on your business. Especially items that weigh one pound and under shipping via USPS Ground Advantage. Thank you for your input in advance.