Shipping

Forum Posts

Sorted by:

Need to Verify Customs Form but Getting "Bulk Label Printing Error"

A buyer purchased two items and wanted to combine the order after the fact, which I'm fine with. I am shipping from Canada from the US. At the time of the purchase (yesterday) the buyer selected USA Tracked Packet with Canada Post but since there is ...

shipping multiple items separately

how do you decouple multiple items to one buyer and ship separately?

How to cancel prepaid label when it's marked as shipped.

Hi, Just sold a phone and I wanted to use the prepaid label feature but I didn't like the fact that it didn't require a signature. I wanted to go to the post office and get it shipped independently. How do I undo marked as shipped so I can cancel the...

Ebay shipping label being scanned as counterfeit by the Post Office

My package is being held due to a counterfeit label. I printed the label directly though Ebay, so I know that's not the case. The tracking # shows it's being held due to unpaid postage, but USPS informed me it's actually being held due to being count...

Shipping as a seller

Hello I have been a member since like 2011 but just recently started listing some items and selling my collection, I have stumbled onto issues where USPS isn't updating, and the items have been delivered after speaking with the buyer, and the funds a...

Shipping costs on larger, heavier packages vs what I'm seeing others listed for?

At work, I list on various formats including ebay for the company, one of the things they do is huge buy outs of collectibles and antiques.Today a truck load of antique, (1920's or older in this case), type writers, cash registers, and sewing machine...

Resolved! Strange Tracking

Not sure what is going on with this tracking. I purchased the item on May 14th and was surprised it was on my front porch two days later on the 16th. I left feedback stating how fast the shipping was. Tracking was really strange. I even got a notific...

My buyer contacted ebay saying they did not receive the package

My buyer contacted Ebay saying they had not received their item. I looked up the tracking and it says it was delivered with location date and time. I sent them a copy. They still want the item. What is my responsibility on this? I assume it was stole...

Resolved! First Time Shipping

Hello - I am new to selling and sold my first item today. I was excited to get it shipped out right away. I was being so careful to get it right, but I'm afraid I've already messed up. I went to my messages, clicked on ship and then purchase label fr...

New policy of disregarding what sellers post as weight/size for shipping?

Every time an item comes up for relist, eBay seems to "estimate" the weight and size of container. I've posted what I've determined! Why do I have to correct this EVERY TIME I RELIST? I hate it!!!!

Resolved! Sold an item on auction. Buyer wants me to ship to a different address.

Hi People I sold an item on auction.The buyer is now requesting i send it to a different address possibly internationally. The original address on the order was local.I am feeling uncomfortable about this.What should i do?

Shipping to puerto rico u s

I've received an offer but only for the u.S was there going to be a $10 shipping charge through media mail?But how can I accept the offer?When it's in puerto rico , the charges are going to be five times that

Canada Post shipping blocked, but eBay just accepted payment for shipping via Canada Post

I just made a sale and the US buyer paid for Canada Post shipping. When I go to generate the label it says Canada Post is experiencing issues and won't let me select that option. I was just at the post office and they said they are accepting parcels ...

I changed an item to Free Shipping but didn't realize my Entire Store was switched to Free Shipping.

I changed an item to Free Shipping and didn't realize my Entire Store was switched to Free Shipping. How did this happen? I used the app to change the one item and had no idea my entire store was changed to Free Shipping, not just that one item, unti...

Ebay Shipping Price Seems Higher - Getting Questions and Seeing it in Drafts

Please look into the ebay shipping - I've gotten multiple questions about high shipping over the past week and I've changed nothing on these listings. And when I'm in drafts it's saying a 12 ounce USPS Ground Advantage package starts at 8.35 but when...