Who thought it was a good idea not to be able to print a receipt for postage?
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‎09-07-2020 09:55 AM
I have been put into some new (too much white space) label printing page which not only defaulted my FCP postage to Priority (good thing I saw the price was way too much before I printed it) but also has no option to print the instructions (which also happens to be the postage receipt).
Anyone know where I can print the postage receipt for my records?
Who thought it was a good idea not to be able to print a receipt for postage?
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‎09-07-2020 10:11 AM
I take a photo of it and save it in a file. Save a lot of money in ink and paper.
Who thought it was a good idea not to be able to print a receipt for postage?
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‎09-07-2020 10:21 AM
You always have to review the purchase label page to make sure it is the right service and every thing is how you need it to be. If you do print the wrong type of label you can always void it and purchase the correct label. The refund will come usually in a few weeks.
The label page has a setting that can turn off the instructions for placing the label on the box. Most sellers turn this on so that they can get 2 labels per sheet of paper. I believe included in the instructions is a price that was paid for the label so try this. On the purchase label page on the left side scroll down past the the buyer and seller information. You will see the page size and 2 clickable options click on change. This will pull up the label printing preference. On this page click on the box that says add receipt and instructions. This should return the label back to what you are used to.
Who thought it was a good idea not to be able to print a receipt for postage?
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‎09-07-2020 10:28 AM
Also the order details page will probably be better for keeping records. After the label is purchased it is update and shows what you paid for the label verses what the buyer paid along with the rest of the information for the sale. To get to this page on the orders page by the sales record for each sale there is a drop dawn arrow. Hit the drop down arrow an select it from the list.
Who thought it was a good idea not to be able to print a receipt for postage?
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‎09-07-2020 11:02 AM
No, it doesn't. I just looked. All it gives on the shipping details is the ship date and the tracking #. No weight/price paid
And the whole point of my posting was to say that this new label page does not HAVE that option to print the instructions/receipt. That's what my gripe is. This is a DIFFERENT label page to what I used to have.
Who thought it was a good idea not to be able to print a receipt for postage?
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‎09-07-2020 11:11 AM
Okay I finally got a popup screen when I click change where I can select to print the instructions. Saved it and will see if that works the next time I get another sale., whenever that happens to be and if they haven't changed it yet again by then.
Doesn't help for this one, as reprint preview still only shows the label itself.
For what it's worth, the label print on this version also doesn't include the USPS logo and ebay at the top either.
