Shipping

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Resolved! Unable to escalate claim..

I have raised a claim against a purchase recently.I have contacted the seller multiple times without a reply. I have received a message saying I can have eBay step in beginning 9th of September. Currently it is the 10th and I cannot find an option to...

New Return notice

Has eBay taken it upon them selves to enroll me if their free return program that I want nothing to do with?If I understand correctly, Sept. 14th, a buyer can automatically request a return label, no questions ask, no reason given.So, if the buyer is...

Return questions

I purchased a condenser for my car. The condenser was titled as for a 2002-2005 Hyundai Sonata. I have a 2004 Hyundai Sonata. So it should have worked, but it didn't. My mechanic said it wouldn't fit because it has the wrong type of bracket with fema...

BATTERY WARRANTY

I purchased a set of 20 volt batteries last year and one has died. The seller post says they come with a 5 year warranty but they have ignored my messages and emails. I've chatted with eBay customer service twice and still no communications.Any sugge...

Ebay Buyer Scam?

Ughhhh I really need to rant. I sold an old used laptop to a buyer for $100 (his offer). It was lower than my original posting but I accepted. He sent me a sob story about how he had a heart attack and almost died and is on disability. He said his da...

Resolved! Buyer wants a preorder refund as "children bought it"

Hi, I have a buyer requesting a refund for a ~200 pound item as his children bought it, the usual excuse, as is my opinion. I have only recently started selling more and have never encountered this situation. Am I obligated to accept the refund reque...

phony shipping charges

Firstly, let me back away all the users that like to say "too bad! this is capitalism, and its business. People have the right to make profit. You could have read the fine print, bla bla bla"ebay is not "hands off" anymore. 1. they are setting prices...

International Buyer wants to ship outside US

I know that unless I have blocked everything but the US anyone can still bid, but I offered to pay for shipping (in the US) and the added cost of international shipping really sours the sale. I'm pretty certain that the buyer is legit. They have purc...

Shipping Increase overnight?? Help.

Is anyone else experiencing this? I've been selling off my perfume collection and have used Ebay's shipping options to mail said packages. The packages are all very small all usually between 7" x 7" x 5". All are under the 13oz. All of my shipments t...

Seller Update Fall 2020

The seller update is not exactly clear if all shipments must have signature confirmation to be covered under Ebay's guarantee if the buyer claims not received.

Others experiencing poor feedback and or negative comments due to SLOW SHIPPING via USPS or Fedex?

Others experiencing poor feedback and or negative comments due to SLOW SHIPPING via USPS or Fedex?I just received my first, and I am not happy.Firstly, I just started Managed Payments 2 weeks ago, and payment into my bank too 4 days, therefore not su...

Can’t purchase postage through eBay

For the past year I have not been able to buy postage through eBay. Anytime I try to purchase it for whatever item I have sold, it gives me an error after I log into PayPal, then go to purchase, and says I cannot buy it.I am 99% sure that the reason ...

Global Shipping and Buyer Issue

Back in July I sold and item through the gsp. While tracking the item, I saw that the item was being held up in Tawian. After weeks of waiting for the item to move the item was shipped to Chicago, here in the USA.I called SF tracking that handles shi...

Post Office 😤

We got 7 packages Arriving late and we literally shipped them all same day. Seems like the Post office can’t seem to do there job, but I guess that’s the world we live in now. Still very unacceptable considering the fact that this means angry custome...

Delay stamps

Opened a small parcel delay claim and RM sent me 6 1st class stamps on the book says valod for items up to 240mm long 165m wide 5mm thick 100g weight.These measurements are of a letter and not even a large letter, so now I have no idea how to use em....