Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Won USPS claim, got check, now package delivered

I shipped a doll early in November and after a couple weeks filed a missing mail search. A couple weeks more I refunded the buyer and filed a claim for lost mail. The claim was settled, I got the check today but the package was also delivered today. ...

how do i contact ebay rep?

how do i contact ebay reps, i have a sellers trying to export me on a refund

Forwarded package

So I was expecting a delivery but somehow someone messed up and it got forwarded to somewhere in a city 15 minutes from me. I get that they could have somehow switched one of the numbers around in the zipcode and sent it to the wrong zc, but the othe...

My eBay is stuck on return

I need help getting out of return paper to go back to auctions

Does Ebay update the expected delivery date based on updated tracking?

I too am having the same issue that many are having with USPS shipping delays. I’m shipping out of Nashville. Orders shipped between Dec 1 -3 are “stuck” yet orders after that are already delivered. So much for first in - first out. I am new to ebay....

SCAN Form doesnt add "Acceptance" scans for packages anymore

I use a SCAN acceptance form for all the items that i ship out daily so that the person at the post office that i drop my packages off with every day can just scan one thing, and all my packages will be updated with a scan acceptance to prove to ebay...

Cannot print label on Ebay but can print same transaction on paypal

This problem started a couple months ago. I cannot print my shipping labels through Ebay anymore keeps coming up with cannot print label at this time or something along those lines. I have to go to paypal find the transaction and print it there. Work...

Unknowingly Bought Counterfeit Item

I purchased back in May of this year a pair of what I assumed to be genuine Samsung Galaxy Buds+ from what appeared to be a reputable seller. They looked spot on in terms of construction and packaging. I did notice some performance issues here and th...

Buyer claims to have “returned to sender”

I shipped outside of eBay and buyer claims to have sent back to me when received without opening.The tracking number only shows when it was delivered to her.She marked as “return to sender”. There is no record after the delivery to her. QUESTION...wi...

USPS delivery route

This is the route USPS has taken to deliver a cell phone case.. It still has not arrived at the Marietta GA office. Dec 4, 202011:00amPROCESSED THROUGH USPS FACILITYATLANTA, GA 30369Dec 2, 20205:31amARRIVE USPS FACILITYATLANTA, GA 30354Dec 2, 20205:0...

Resolved! Return-not as described

I rarely need to return purchases. When I do, I use the return menu. I read somewhere that “opening up cases” hurts sellers and that we should work it out with them first. Can someone tell me exactly what that means? I though buyers are always suppos...

UPS claim with new Ebay Integration

How do I start a claim with the new UPS integration that started in September through ebay? I have a UPS account from when I shipped through PayPal and I have tried to start a claim using that old account and it gave me an error stating that the acco...

PRIORITY MAIL BOXES, I ORDERED BOXES ABOUT 45 DAYS AGO & AGAIN 20 DAYS AGO & NO BOXES YET

WHY THE DELAY TO GET PRIORITY MAIL BOXES.

Are returns for items missing parts insured?

I opened a return request, I think I selected it had missing parts. If I use the prepaid shipping label Ebay sends will the package be insured? Or will I have to send it insured with my own label and therefore pay the return shipping and insurance?

USPS 1st class 21+ days to deliver

Per there website.I just did 5 traces and got were run by Looney employees and we don't care message. Let's be honest people is it really worth all this to sell on eBay any more? As of today. NO.Glad my store sub ends in 30 days.Closing store. 2020 t...