01-04-2023 02:41 PM - edited 01-04-2023 02:42 PM
So I ordered a pretty pricey item from Japan but despite this the price was pretty good considering everything so I decided it was worth it.
The next day or soS The seller tells me that fedex is closed and and package will be shipped the next day
That's fine
But the next day I'm given a tracking number and the destination appears to be a residence 4 hours from me?! I tried to change to to a holding facility on my state but since I do not have the label I cannot change it
I have contacted the seller but so far I haven't gotten a response (it's only been a couple hours since I messaged them) if I do not ever get a response what should I do? Has this ever happened to anybody here before? Will I be able to get a refund if they don't answer or change the destination in time?
01-10-2023 03:05 PM - edited 01-10-2023 03:07 PM
@casual_collector6 wrote:Update:
I was refunded yay. The seller said something in the messagesr about "the same product scheduled for next month" does anyone know what that means scheduled for who, me or them? I tried to ask them but yet again. No answer. Typical
I know what it'd mean to me. I'd be looking for that item (even at more money) from another seller, if you're still shopping for one. Never buy from this one again. And if it relieves your mind at all... that seller can't generate another order. They don't have access to your payment source.
Mischief managed! 👣
01-10-2023 03:25 PM - edited 01-10-2023 03:26 PM
I've heard of stories though where the seller sends the lost package back and then asks for payment through PayPal. But they won't answer me on what they mean. Very frustrating.
Word for word the message:
"I have contacted FedEx, but the item was delivered to a different address on time.
It will take some time to resolve this issue
ebay transaction canceled
I'm sorry
The same product is scheduled to arrive next month."
This message is bothering me so much I did create a separate thread for it because it's so darn confusing and they won't answer my simple question of what they mean. After all the trouble I went through you'd think it's the least they could do but no.