05-04-2022 09:43 AM
Hello, ebay community. Recently I sold some Sonic The Hedgehog toys on ebay to a buyer in Baytown TX while I live in Hollister CA. So i shipped the item on Monday and now the tracking is looking like this! How could it now be back in my town??? It should be processed. I don't know how it's like this now I didn't do anything wrong!
05-04-2022 09:47 AM
I'm wondering how one package arrived three times at three different times without ever leaving. Someone is not paying attention.
But hopefully, if it ever gets out of Hollister and out of San Jose-maybe it will take a straight trip to it's delivery location.
05-04-2022 09:50 AM
That happens from time-to-time as workers get in a hurry, are understaffed, or don't really care about their job. Sometimes I e-mail the buyer and apologize for the delay-maybe that helps or maybe not. It will eventually get to TX.
05-04-2022 09:54 AM - edited 05-04-2022 09:56 AM
How could it now be back in my town??? It should be processed. I don't know how it's like this now I didn't do anything wrong!
Perhaps it is being "returned to sender" for some reason. Or someone at the USPS facility simply put it in the wrong bin.
05-04-2022 10:02 AM
I have seen this before over the years. It's infrequent but does happen from time to time. Maybe there was a problem with the buyer's address or some other type of return to sender scenario. Another possibility is that they used the wrong scan. Did you double check the USPS website?
05-04-2022 10:47 AM
Yes, it happens. I had a package once go from Wisconsin to Alaska then to Texas where it should have gone in the first place. And I had another one that took the post office a year to figure out where a package was to go and it ended up a year later back to me saying no such address, return to sender. The package wasn't even opened just stamped many times. So it does happen from time to time.
05-04-2022 11:11 AM
Don't do anything.
Just wait and see what happens.
Either it will be returned to you or make its way to the buyer.
05-04-2022 11:13 AM
I hope you are reaching out the buyer to let them know there is an issue--a weird one at that--presumably they are seeing the same thing. You don'y want to get hit with an INR claim if you can avoid it.
It might be a problem with the address the buyer gave,
05-04-2022 11:24 AM
If it was mis-sent they usually do not return it to the original USPS but re-route it. Or there may be a address problem. I would call the 1-800-275-8777 and place a inquiry The USPS Postmaster at the original address will have 24 hours to respond. Sometimes if a inquiry is placed (and the USPS is very serious about complaints and their metrics) they will help the package along faster. Good luck, it may at least give you a answer.
05-04-2022 11:27 AM
I had this problem a week ago.
It eventually got to the buyer.
As long as we see tracking we are OK.
Mine was to North Carolina from San Francisco.
A simple certified envelope with it returning to my hub in San Francisco and returning back to North Carolina.
05-04-2022 11:35 AM
@divwido wrote:I'm wondering how one package arrived three times at three different times without ever leaving. Someone is not paying attention.
But hopefully, if it ever gets out of Hollister and out of San Jose-maybe it will take a straight trip to it's delivery location.
That happens all the time. I see it on the regular. Often it's both a departure & arrival, multiple times at the same sort center. I just picture them going around & around on a converyor.
OP, I would do nothing at this point, but watch it. If it's heads back to TX, I'd let my buyer know, if it comes back to you, then you'll have some idea why & can proceed accordingly. Usually, if it comes back to you due to an address issue or refusal, there's an entry for that, so I think yours is just on long, strange trip 🙂
05-04-2022 11:43 AM
@sonicthecollector1074 wrote:Hello, ebay community. Recently I sold some Sonic The Hedgehog toys on ebay to a buyer in Baytown TX while I live in Hollister CA. So i shipped the item on Monday and now the tracking is looking like this! How could it now be back in my town???
In addition to the other possibilities above, it may be that the package has not been directly scanned since it was last seen going into a container to travel from one sorting facility to the next. Tracking will continue to follow the container (in which the package is assumed to be) unless or until the package itself is directly scanned somewhere else. Usually it's right after the container has been unloaded, but if it's missed, tracking will continue to follow the container, even if it's just circling back to wherever it came from.
I think your package will reappear (for real) sometime soon. If several days go by with no progress (either the continuing ping-pong loop or no further updates at all), take your tracking number to your post office and ask them to check the tracking on their in-house intranet system. That will be able to show, among other things, which of those log entries was a direct scan and which was a container scan. That should give you a better idea of where things stand.
05-04-2022 12:08 PM - edited 05-04-2022 12:09 PM
I live in Oregon, and I once bought a salt and pepper shaker set from a seller down in California. In case anyone doesn't know the two states are next to each other on the west coast of the U.S. I was watching the tracking of my little package. I noticed it ended up in Pennsylvania which is clear across the country on the east coast of the U.S.
So I messaged the seller and told her I thought it was hilarious that my package had taken a side trip to Pennsylvania. She messaged me back and told me that she would call the post office. She called them, and they had made a mistake.
My little package finally got to me safe and sound. 😉
05-04-2022 12:18 PM
Those little package sure like to travel don't they. I had a package that was tracking nicely and arrived in Las Vegas just fine but then it decided it wanted to go to RENO! Not once but twice, of all places I thought but I ended up with item and it wasn't late either.
05-04-2022 12:45 PM
It doesn't say return to the sender. The USPS guy on the phone thinks it might be a package loop though and the address is correct though.