12-09-2021 11:39 PM
Hello, community member,
I purchased a item from Italia and the item is in transit now.
Seller sent me following message after shipping.
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It 'important that, at the time of receipt of the goods, always write that -accepted with reserve- to be protected from damage caused by courier. Only by doing this you are protected from damage (in the absence of -accepted with reservations- we are not responsible for any damage).
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What does "accepted with reserve" mean? I do not understand it.
What should I do when I receive the item?
I already asked seller it. But seller does not respond to me yet.
Please advise.
Thank you,
K.Shirasaka
12-10-2021 09:29 AM
I think they are wanting you to sign that way "accepted with reserve" in the event that there is hidden damage caused by the carrier. They think that this will protect them from being held responsible if the item arrives damaged.
At least that's my take on this.
12-10-2021 09:33 AM
I tend to agree with @heckofagame. Know that you do not have to do this. Good luck.
12-19-2021 08:02 PM
Thank you for replies.
I may not understand yet. But, I will sign when i receive the item.
Thank you for your help.