eBay

arma240 · ‎08-02-2018

Hi guys! Any help is appreciated. I am just beside myself with this whole matter because now I am really not making any money and rely on this income.

I sell hydralyte which is 2.4 oz per package. I sell 5 at a time, totaling 13oz. I use first class mail, paying for 15.5 oz just in case. I keep getting charged $6.70 in overcharges saying that I used priority mail? I use my own polymailers and bubble wrap. I never had any issues until I recently moved. Also, I am using home pick-up because my car broke down.

Also I sold 10 hydralytes- with packaging came to 1 lb 10 oz. They said the package weighed 2 lbs 8 oz. How could this be when they each only weigh 2.4 oz? I use very light polymailers.

sam9876 · ‎08-02-2018

Have you checked the accuracy of your scale?

nobody*s_perfect · ‎08-02-2018

@arma240 wrote: ... 13oz. I use first class mail, paying for 15.5 oz just in case. I keep getting charged $6.70 in overcharges saying that I used priority mail? I use my own polymailers and bubble wrap. I never had any issues until I recently moved. Also, I am using home pick-up ....

Where is the charge for $6.70 showing up -- in your ebay invoice (i.e., as a result of the new-ish Automated Package Verification system) or are these packages coming back to you from your local PO? If it's the latter, sounds like somebody at your new PO is confused about the weight limit for online labels for First Class packages. If possible, have a friendly word with your carrier first.

couldabeenworse · ‎08-02-2018

It sounds like you are not weighing your packages. 2.4 oz is the NET weight of your product - the weight of the actual tablets. The packaging could get the total weight of each package over 3 ounces, which could easily get your shipping weight for 5 units with additional packaging over 1 pound.

southern*sweet*tea · ‎08-02-2018

Amazon has the weight listed as 3.2 oz per package of twenty. Ten of those weigh in at two pounds exactly before any packaging material. Two pounds bumps you to the 2-3 lb category, not the 1-2 lb.

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lo3564 · ‎08-06-2018

It is showing up in my eBay invoice as a result of the new system.

plantaddict · ‎08-06-2018

If it is costing you more to ship based upon weight discrepancies then you need to adjust your listing to reflect the added cost. Maybe recalibrate your scales to make sure they are accurate. My poly-mailers usually bump the weight up 1oz but depends upon the size of the mailer and packaging materials used within. You want to weigh your packages after everything is ready, not prior and separately. And when USPS charges you an overage I don't think they are applying your discount you receive from eBay so that could be why it's so high. I've personally never had it happen yet so I'm really unsure.

thatsallfolks · ‎08-06-2018

@lo3564 wrote:
It is showing up in my eBay invoice as a result of the new system.

Are you the person who started the thread? If so, the correct answer was given in Message #4. Don't read the NET weight off the individual packages, WEIGH all of it after you pack it. You're grossly underestimating the weight.