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Using a non-Ebay shipping label

Hi,

 

I sold a laptop but picked the wrong shipping label on eBay. I chose a flat rate envelope on eBay, which was way too small for the laptop. I asked the USPS employee what I should do, and she told me to use a medium flat rate box and buy new postage. So, I wrote the buyer's address on that box and paid for new postage. She told me that since she didn't scan my eBay shipping label that I could get money back on it (I paid about $8 on it).

 

1. How do I get my money refunded for the eBay label since I didn't have to use it?

2. Should I tell the seller what the new tracking number is?

3. Will this mess up any part of the process for eBay? Would I have to tell the buyer that he has to mark the package as delivered when it arrives?

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Using a non-Ebay shipping label

1. How do I get my money refunded for the eBay label since I didn't have to use it?

2. Should I tell the seller what the new tracking number is?

3. Will this mess up any part of the process for eBay? Would I have to tell the buyer that he has to mark the package as delivered when it arrives?

 

@niickgeo 

 

1) Go to your eBay Labels page and select to 'Void' the label. It takes 2-3 weeks, but you'll get a credit.

2) Yes... load the correct tracking number into the transaction. Message buyer if you want to.

3) By using a new tracking number, USPS will automatically mark it as 'Delivered' when it does.

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Using a non-Ebay shipping label

You can void an unused eBay postage label up to 5 days after purchase.

 https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement

 

It is not possible for the buyer to mark the package as "Delivered." You have to enter the new tracking number in the transaction on eBay.

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